Office Manager

Location: Hong Kong

Type: Full Time

The Role

We are seeking an experienced Office Manager to lead all workplace and facilities operations for our Hong Kong office. This is a senior individual contributor role with high ownership and visibility — ideal for someone who has led office expansion projects in fast-paced, high-growth environments and brings experience from multinational companies or multi-country operations

You will be the go-to person for all things workplace in Hong Kong — partnering closely with our US headquarters, leading office expansion projects end-to-end, managing vendors, and ensuring our team has an exceptional, safe, and compliant work environment.

This is an incredible opportunity to shape the workplace experience for a growing tech company, with high autonomy, direct impact, and exposure to senior leadership. The role may expand as the company grows.

What You'll Do

Workplace Strategy & Expansion

Partner with leadership to translate headcount growth plans into workspace requirements and expansion strategies, with scalable processes to ensure smooth execution.

Lead office expansion and build-out projects end-to-end — including site selection, lease negotiation, design, construction management, and move-in coordination.

Liaise with realtors, landlords, and co-working space providers to explore options and negotiate favourable terms, and manage the bidding and vendor selection process for construction and fit-out projects.

Communicate project status, timelines, and key decisions to stakeholders and US headquarters

Facilities & Operations Management

Ensure the workplace is fully operational, well-maintained, and compliant with local laws, building regulations, and tenancy agreements.

Own workplace safety and security, including policies, access control systems, CCTV, fire safety equipment, first-aid provisions, and emergency procedures.

Set up and maintain all utilities and infrastructure — electricity, water, internet, and IT/AV equipment.

Manage the workplace improvement backlog, prioritising based on stakeholder needs and budget, and working with vendors to execute will be ongoing responsibilities.

Partner with Legal, Finance, and Operations on lease management, renewals, insurance, and business registration compliance is also essential

Manage office administration team and be responsible for the maintenance and upkeep of workplace.

Budget & Stakeholder Management

Own and manage the workplace and facilities budget, including obtaining approvals and reviewing expenses for expansion and improvement projects.

Collect workplace requirements and feedback from employees and stakeholders to continuously improve the office experience, fostering a positive workplace culture and supporting employee productivity, as well as making decisions on workspace assignments and office improvements based on strategic priorities.

Technology & Infrastructure Coordination

Partner with corporate IT teams to ensure robust networking (ethernet, Wi-Fi), A/V systems, meeting room technology, and workplace systems (badge access, room booking, visitor management).

What You Bring

8-10 years of experience in office management, workplace operations, facilities management, or corporate real estate.

A proven track record of managing office expansion or build-out projects in a fast-paced, high-growth environment is essential.

Experience working in a multinational company (MNC) or tech company with exposure to multi-country operations or global standards is required.

You should have strong project management skills with the ability to manage multiple vendors, timelines, and stakeholders simultaneously.

Experience with lease negotiation, vendor contracting, and managing CAPEX/OPEX budgets is expected.

Strong knowledge of Hong Kong building regulations, workplace safety requirements, and tenancy/lease compliance is necessary.

Excellent communication skills and ability to coordinate with overseas headquarters across timezones are critical.

Fluency in English and Cantonese is required, with Mandarin being a plus.

A hands-on, proactive mindset suited to a fast-moving startup environment is essential.

Nice to Have

Experience in consumer tech, e-commerce, or high-growth startups would be valuable. Exposure to setting up new offices from scratch (greenfield projects) is beneficial.

A degree or certification in Facilities Management, Project Management (PMP), or related fields is a plus.

Familiarity with workplace systems and tools (e.g., space booking, IWMS, access control platforms) is advantageous.

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