Junior Partner Representative

What You'll Do:

Manage the onboarding of new partners, guiding them through the first steps

Give support to partners providing accurate, valid and complete information, solving questions and problems

Guide the partners through our internal platform

Assist partners in the billing process

Maintain close communications with the Sales Team

Translate new deals provided by the Sales Team into standardized information for operational purposes

Follow communication procedures, guidelines, and policies to deliver the best possible service to the partner

Who You Are:

You have 1-2 years of relevant experience in dealing with partners or in a customer service area.

Comfortable in a fast-paced working environment

You have excellent interpersonal and communication skills (both oral and written)

You are able to handle delicate conversations with a calm, problem-solving approach

Advanced level of Portuguese and English

You are a go-ahead type of person, organized and motivated.

Excellent eye for detail and accuracy

Why You'll Love It Here:

Attractive compensation package with room to grow.

FGTS Protection: Monthly contributions to your Length-of-Service Guarantee Fund, building a safety net for your future.

40% discount on all Fever events and experiences + free Candlelight voucher.

Private health, life & dental insurance: Amil coverage 100% paid by Fever.

Swile Meal Card: R$900 monthly for food and dining, 100% paid by Fever.

Swile Mobility: R$280 monthly allowance for seamless commuting and transportation.

Wellhub membership for gym and wellness access: paid by Fever up to the Silver plan.

Vacation Bonus: An extra financial boost to help you recharge and enjoy your time off.

Hybrid work setup: home office friendly with a central Sao Paulo office location.

Language learning support: English and Spanish lessons.

Dynamic international team: a young, talented group creating a great work environment