Junior Account Manager - FTC 6 Months

Junior Account Manager, ANZ

About the role

This Junior Account Manager role is structured as a 6-month fixed-term contract. You'll join our ANZ Account Management team to run a dedicated, proactive partner engagement program. This will involve building a regular meeting cadence with ClassPass studio partners.

The goal: connect with as many partners as possible, improve commercial terms, lift partner sentiment, and get ahead of potential churn, targeting 20 live partner meetings a week via Zoom or in person.

Job Responsibilities

Build and run a proactive outreach cadence targeting 20 live partner meetings per week (via Zoom or in person)

Identify and negotiate opportunities to materially improve commercial terms for engaged partners

Partner with Account Associates to hand off admin-heavy tasks, protecting time for live meetings

Maintain accurate, up-to-date records of partner engagement, meeting outcomes, and term changes in Salesforce

Support the Account Management team with Quarterly Business Review (QBR) prep for engaged partners

Provide partner-facing support via phone, email, and video

All other duties as assigned

Skills & Experience

A solution-selling mindset with a passion for post-sale partner relationships, negotiation, and support

Comfortable initiating outbound conversations and holding a high volume of meetings each week

A detail-oriented approach to executing tasks, with the ability to manage multiple partner relationships and projects at once

A team player, comfortable in an ever-changing startup environment

Full working rights in Australia required

Role Details

Location: Australia remote (partner meetings via Zoom or in person)

Hours: Full Time

Duration: 6-month fixed-term contract, with potential to convert to a permanent Account Manager role