IT Engineer III – Endpoint Management (Jamf & Intune)
The Role You’ll Play
Drive the strategy, configuration, and scaling of Playlist’s global Apple and Windows device fleets using Jamf and Intune.
Develop and maintain runbooks for future M&A scenarios—ensuring device management practices can scale securely and efficiently.
Ensure endpoint fleets consistently meet Playlist’s security baselines and implement iterative improvements.
Support integration planning and execution for systems related to mergers and acquisitions.
Own and manage technical projects—including requirements gathering, task tracking, and stakeholder communication.
Partner cross-functionally to identify and resolve technical or workflow-related friction points.
Participate in the IT Engineering “shield” rotation to support escalations from our internal support team.
Experience You Bring
6+ years of IT Engineering experience in fast-paced, high-growth environments.
4+ years of hands-on experience managing MDM tools, especially Jamf and Intune.
Proven track record in automating processes across Cloud SaaS platforms
Advanced knowledge of cloud infrastructure and endpoint management
Strong time management and prioritization skills, with a disciplined approach to documentation and knowledge sharing
Experience influencing both short- and long-term IT strategy and roadmaps.
Must have experience with:
Cloud platforms: Azure, AWS
MDM tools: Jamf Pro (Connect + Protect), Microsoft Intune
Server & device management: Windows Server, macOS device compliance
SSO & Identity: Experience implementing SSO and managing identity systems
System integration: Proficient in API-based integrations
Compliance & Security Knowledge
Familiarity with leading IT and InfoSec frameworks:
ITIL, COBIT, NIST, ISO 27001/27002, CIS Controls
PCI, GDPR, HIPAA, SOX, HITRUST
Understanding of regulatory requirements related to:
PII, PHI, and financial data
Data residency and international compliance standards
Additional Strengths
Excellent verbal and written communication skills—able to explain complex technical topics to non-technical stakeholders.
Comfortable presenting recommendations and documentation to business and executive audiences.
Stakeholder management
Pay transparency
Playlist intends to pay all Team Members competitive wages and salaries that are motivational, fair, and equitable. The goal of our compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The base salary range for this position in the United States is $122,000 - $150,000. The total compensation package for this position may also include a performance bonus, benefits, and/or other applicable incentive compensation plans.