Head of Platform Product

About the Role

We are looking for a Senior Product Leader to join our technology leadership team, reporting directly to the CTO. This role will manage and grow the Platform Product organization and extend product ownership across the CTO-line platform product portfolio, including infrastructure-facing product lines such as AI platform, compliance infrastructure, financial cloud, and developer tooling.

This is a rare opportunity to shape the product strategy of a global crypto exchange at a pivotal inflection point — transitioning from a high-growth crypto-native platform to a regulated, AI-native financial institution.

What You'll Own

1. Platform Product Organization Leadership

Directly manage and develop the Platform Product Group — a 15+ person team spanning compliance site building, payments & assets, CRM, user/security/reach, personalization, and AI product lines

Drive team health, OKR quality, and delivery rigor across 10+ sub-teams and 200+ active requirements

Build a high-performance product culture: elevate product thinking from requirement-taking to systems-level ownership; enforce outcome-based OKRs over go-live checklists

Recruit, develop, and retain senior product talent; proactively manage succession and capability gaps

2. CTO-Line Platform Product Strategy

Own the product vision and roadmap for CTO-line platform product lines, including:

AI Platform (OpenClaw, AI Gateway, AI Sub-Account, Skills Marketplace, AI Coding infrastructure)

Financial Cloud / Compliance Infrastructure (self-service compliance platform, multi-jurisdiction site building, regulatory data export)

Developer Experience & Internal Tooling (BDOT, CI/CD product layer, AI-native R&D workflow)

Data & Intelligence Platform (knowledge distillation, MCP integration, personalization engine)

Translate CTO-level technical strategy into concrete product roadmaps with measurable business outcomes

3. AI-Native Product Transformation

Lead the platform product team's transition to AI-native product development — 100% AI documentation coverage, AI-assisted requirement analysis, and measurable AI efficiency gains

Define and drive the killing feature strategy for the AI agent platform: identify the user acquisition hook that converts infrastructure investment into real user growth

Own the product strategy for intelligent customer service evolution — from reactive article-linking to proactive, fully automated resolution (>80% resolution rate target)

What We're Looking For

Must Have

10+ years of product management experience, with at least 5 years in a senior product leadership role managing multi-team product organizations (20+ PMs)

Proven track record building and shipping platform/infrastructure products — not just consumer-facing features; experience with developer platforms, internal tooling, or B2B SaaS is highly valued

Strong systems thinking: ability to define product architecture, module catalogs, and API contracts — not just user stories

Experience operating in a regulated or compliance-heavy environment (fintech, banking, crypto, or equivalent); understanding of how regulatory requirements translate into product constraints and opportunities

Demonstrated ability to drive OKR quality — moving teams from go-live metrics to outcome-based measurement

Fluency in Chinese (Mandarin) — required for internal communication with engineering teams and business stakeholders

Strongly Preferred

Experience with AI product strategy — agent platforms, LLM-powered products, or AI infrastructure products

Background in financial services technology or crypto/Web3

Experience managing product teams through organizational restructuring or rapid scaling

Familiarity with multi-jurisdiction compliance product challenges (KYC/KYB, AML, regulatory data reporting, multi-site architecture)

Track record of defining and launching platform "killing features" — not just maintaining existing product lines

Leadership Profile

End-to-end ownership mindset: bridges customer pain points, product design, system architecture, data governance, compliance, and business outcomes — not a handoff-oriented PM

Prioritization discipline: can narrow scope to the top 5 problems and communicate a clear, credible plan rather than attempting to map everything simultaneously

Honest communicator: acknowledges unknowns directly; gives specific, actionable feedback to senior engineers and PMs

Builder, not coordinator: avoids absorbing accountability for all cross-team AI products without authority; focuses on creating genuine new product value