Enterprise Applications & Automation Specialist
What is the role
As an Enterprise Applications & Automation Specialist, you will support and enhance New Era Technology's core business applications while driving AI-powered automation initiatives. This role combines enterprise application administration with hands-on automation development to improve efficiency, data quality, and business processes.
The following include but may not be limited to the responsibilities of the Enterprise Applications & Automation Specialist.
Administer and support ConnectWise, Microsoft Dynamics 365 Business Central, and Workday Adaptive Planning.
Manage application configuration, user access, system support, and documentation.
Design and build workflows using Power Automate, Power Apps, Copilot Studio, and Azure AI services.
Identify opportunities to automate manual and repetitive business processes.
Develop AI-enabled solutions to improve productivity and operational efficiency.
Collaborate with Enterprise IT, Security, Data, and Architecture teams on automation initiatives.
Support user training, knowledge sharing, and continuous process improvement.
Work Set-up / Work Schedule
Remote
1PM-9PM ET
Who we are looking for
Successful candidate must possess:
3+ years of experience supporting enterprise applications such as ERP, CRM, PSA, or financial systems.
Experience with ConnectWise, Microsoft Dynamics 365 Business Central, or Workday Adaptive Planning.
Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps) and AI tools such as Copilot Studio or Azure OpenAI.
Knowledge of SQL, REST APIs, and system integrations.
Strong problem-solving, communication, and stakeholder management skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Experience with Azure AI, Copilot Studio, or Microsoft Fabric is highly desirable.
Experience in an MSP environment.
Familiarity with ITIL or IT Service Management practices.
Experience with AI governance and enterprise automation initiatives
What we offer
Day 1 HMO + 1 free dependent
Health and Wellness Reimbursement Benefits
Sunlife Group Insurance
Company Salary Loans
Government contributions
Assistance with government loan payments
13th month pay
Night differentials pay
Holiday pay (for hours worked on holidays)
Mandated Leaves
Work equipment provided