Domestic 3PL Specialist

Key Responsibilities:

Build and maintain relationships with domestic 3PL partners.

Conduct regular meetings and business reviews to monitor performance.

Enforce KPI compliance, especially OTIF, and address bottlenecks.

Communicate volume changes and ensure alignment with business needs.

Negotiate pricing improvements to optimize costs.

Collaborate with internal teams to streamline operations.

Communicate, track, and escalate operational constraints or issues that need quick resolution.

Required Qualifications:

3+ years of experience in fulfillment operations or 3PL warehouse management.

Strong negotiation and relationship management skills.

Excellent communication, organization, and task management.

Expert problem solving; finding root causes of issues/constraints and drives resolutions.

Learns warehouse portals and ERP systems quickly and thoroughly.

Proficient in Excel, with the ability to analyze spreadsheets to identify fulfillment and KPI metrics.

Desired Qualifications:

Bachelor’s degree in Supply Chain Management, Business Administration, or related field.

Project management experience.

Acumatica experience.

Analytics experience.