Director Account Executives (SMB)

KnowBe4 · Clearwater, Florida · Engineering

Posted 2026-06-23

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Clearwater positions open to candidates located in greater Tampa Bay area.

The Director Account Executives (Mid Market) is responsible for managing a team of Account Executives and maximizing all sales opportunities they are assigned. More specifically, this position will ensure that subordinates are meeting and/or exceeding their monthly sales quota by targeting new business as well as reactivating dark (lapsed) customer accounts. In addition, this position will work to employ best in class sales techniques to ensure the sales team delivers on its revenue goals on a monthly, quarterly and annual basis.

Responsibilities:

Manage and coach a team of 8-12 Account Executives to develop a strong team of world class sales professionals

Monitor the statistics for the Account Executives within the assigned territory

Maintain an accurate pipeline for your team and conduct weekly pipeline reviews with all of your Account Executives to ensure forecast accuracy and sales goal achievement

Coach and support the Account Executives by assisting with closing deals by tags, handling customer objections, reactivating dark deals, and handling coaching plans and drilling as needed to improve skills

Maintain accurate reporting and pipeline management

Prioritize the workload and direct the activities of Account Executives

Identify areas of improvement and suggest/execute training and/or disciplinary actions to increase production

Be an expert on closing, negotiating, prospecting and other sales techniques that are necessary to be a top performer and consistently achieve sales quota

Handle day to day needs of the sales team they manage

Provide genuine recommendations  as to the hiring, firing, disciplining, and promoting of subordinate employees to which the organization gives significant weight

Qualifications:

Bachelor’s Degree is preferred

2+ years management experience preferred

SaaS sales background preferred

Experience with Gmail and Google Docs

Experience with MS Office (Word and Excel)

Experience with web browsers (Chrome, Internet Explorer, etc.)

Leadership skills required

Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle

Strong verbal and written communications

Excellent time management and organization skills

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