Desk Clerk (Laguna Commons)

Property Name: Laguna Commons

Desk Clerk

Under the direction of the Community Manager, you will be responsible for monitoring traffic in and out of the building, maintaining the front office, communicating with residents, visitors, and staff, and assisting with administrative needs. Duties include: answering phones, monitoring cameras, assisting residents, visitors, guests, and applicants as needed, documenting building activity in the property log, writing incident reports, completing work orders, and ensuring the building is secure. MidPen expects that you adhere to our policies and Fair Housing regulations.

Responsibilities:

Greets and screens all visitors and guests as they enter and leave the building

Updates visitor log, daily log and other front desk forms

Answers telephones, takes messages and directs people appropriately

Files, prepares correspondence, sorts and distributes notices

Completes property logs, incident reports and other office responsibilities

Enforces Community Policies and House rules

Maintains orderly appearance of front entrance, lobby area and adjoining rooms

Posts and distributes tenant notices

Monitors video camera system

Performs other duties as requested

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.

Education and Experience

High school diploma or GED and one year of receptionist or administrative experience

Knowledge, Skills, and Abilities

Proficient computer skills (Microsoft Word and Excel) a plus

Excellent written and verbal communication skills

Flexibility and willingness to perform varied tasks

Commitment to the Mission and Values of MidPen Services and MidPen Housing

Physical Requirements

Constantly perform desk-based computer tasks, frequently sitting

Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 15 pounds

Rarely twist/bend/stoop/squat, kneel/crawl

Working Conditions

Ability to work flexible hours

This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

Work schedule: Part-time

Tuesday – Thursday, 4:00 PM–12:30 AM

PAY RANGE

$17.69 - $19.90 Hourly - Pay based on applicable experience and qualifications