Community Manager (Mission Gateway)
Property Name: Mission Gateway
Community Manager
The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen. Rooted in our ICARE values (Integrity, Collaboration, Accountability, Respect, and Excellence), Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team.
You'll oversee the daily operations of one or more affordable housing properties while making a direct impact on residents' lives. Reporting to the Property Manager, you'll lead a small team and serve as the cornerstone of community operations, ensuring fiscal responsibility, regulatory compliance, and exceptional resident services. This is an exciting opportunity to advance your career in affordable housing while contributing to MidPen's mission of creating stable, thriving communities.
Responsibilities:
Supervise property staff and conduct performance reviews while providing ongoing coaching and development
Manage fiscal operations including rent collection, security deposits, bank deposits, resident income verification, and delinquent account management
Ensure compliance with all regulatory requirements including Fair Housing, HUD, TCAC, and local regulations through accurate certifications and documentation
Oversee facilities management by establishing preventative maintenance schedules, conducting daily property inspections, and coordinating repairs to maintain curb appeal
Process resident applications, re-certifications, and lease renewals while maintaining accurate property files and waitlists
Build partnerships with local community groups, government officials, and safety professionals to enhance property operations
Implement risk management protocols including emergency preparedness procedures and incident reporting
Market available units according to approved plans and ensure unit turnovers are completed within established timeframes
Qualifications:
Associate degree with three years of multi-family residential management experience including minimum two years in affordable housing, or equivalent combination of education and experience
One year of supervisory experience with demonstrated ability to lead and develop staff
Tax Credit Specialist or Certified Occupancy Specialist certification, or ability to obtain within 6 months at company expense
Current knowledge of Fair Housing laws with ability to pass FHA test within first 60 days
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and RealPage property management software
Strong written and verbal communication skills with ability to interpret regulatory documents and procedures
Commitment to MidPen's mission and ICARE values (Integrity, Collaboration, Accountability, Respect, Excellence)
Pay Range
$28.46 - $32.02 Hourly - Pay based on applicable experience and qualifications