Deal Operations Manager
ABOUT THE ROLE
We're looking for a Deal Operations Manager to sit at the intersection of Sales, Finance, Legal, and Product, helping structure, price, and close complex enterprise deals. You'll be the operational backbone of our sales motion — ensuring deals move quickly, accurately, and profitably from proposal to signature.
WHAT YOU'LL DO
- Own end-to-end deal support: structuring pricing, building proposals, and running approval workflows for enterprise and strategic deals.
- Partner with Sales to design and maintain deal desk processes, discounting guardrails, and approval matrices that balance speed with governance.
- Work cross-functionally with Legal, Finance, and Product to unblock non-standard terms, custom packaging, and multi-year/multi-product deals.
- Build and maintain tools/dashboards (Salesforce, Sheets, or internal systems) to track deal pipeline, cycle time, and win/loss trends.
- Analyze deal data to identify bottlenecks in the sales cycle and recommend process improvements.
- Support quote-to-cash processes, ensuring accuracy in contract terms, billing setup, and revenue recognition handoffs.
- Own special projects related to pricing strategy, packaging, discounting policy, and international deal structures.
- Leverage AI-native tools (e.g., Claude Code, Cursor) to automate repetitive deal workflows and create scalable systems.
WHAT YOU'LL BRING
- 3+ years of experience in deal desk, sales operations, revenue operations, or management consulting.
- Strong Excel/Google Sheets skills; comfort with financial modeling and deal economics (discounting, margin, ARR impact).
- Experience with CRM platforms (Salesforce preferred) and contract/CLM tools (e.g., Ironclad, DocuSign).
- High attention to detail — you catch pricing errors and contract inconsistencies before they become problems.
- Ability to manage multiple live deals simultaneously under time pressure without sacrificing accuracy.
- Strong written and verbal communication skills; comfortable presenting recommendations to Sales leadership and executives.
- A proactive, builder mentality — comfortable creating process from scratch in an ambiguous, fast-moving environment.