Cyber Claims Counsel - France (M/W)
About the role
Coalition is seeking an experienced and highly motivated Cyber Claims Counsel (M/W) - Responsable sinistres cyber (H/F), with strong expertise in insurance and cyber incident coverage, to join its fast-moving and growing international team.
The Claims team at Coalition stands out for its outstanding customer service and deep expertise in handling cyber claims for its insureds. As a team, we focus on partnering with our clients to resolve cyber incidents quickly and find practical, business-focused solutions to cyber risk.
As we continue to grow, we are seeking an experienced Claims professional to join our cyber claims team, with responsibility for handling complex Cyber policies. You will also support the underwriting team and coordinate with a range of external partners, including breach counsel, defense counsel, and coverage counsel, on behalf of Coalition and its partner carrier, Allianz.
The role is fully remote within metropolitan France.
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Responsibilities
Handle the intake of cyber incidents, including the coordination of breach counsel, forensic investigators and other external partners
Evaluate the full portfolio of claims in France
Ensure timely posting and recommend appropriate and accurate reserves in line with Coalition and partner carrier guidelines
Handle complex and litigated claims, including third party liability arising from security failures or data breaches
Maintain accurate file documentation/information in our claims system
Assess liability, quantum and coverage on claims, and clearly document your analysis, strategy and decisions in our claims system
Intelligently guide and monitor third-party service providers, including quality of work, strategy and spend
Maintain and develop relationships with brokers, insured stakeholders and key partners in the French market
Identify and pursue settlement opportunities that achieve effective outcomes
Work closely with counsel and other stakeholders to coordinate defense strategy and drive timely resolution of claims
Provide data and insights to underwriters
Support business development by contributing to marketing, client presentations and sales discussions
Liaise with partner carriers
Lead client engagement activities, including cyber incident preparedness and tabletop exercises, whether delivered directly by Coalition or our partners
Ensure the global claims team is aware of specific claims handling requirements and market practices in France as well as other EEA countries, as Coalition expands its geographical footprint.
Skills and Qualifications
3+ years of experience handling cyber claims and litigation. Preferred background in:
Handling wider financial lines claims, including D&O, E&O
Handling European cyber incidents
Education:
Bachelor’s Degree (Bac + 3) or equivalent work experience.
A university diploma in Insurance Law or Insurance Management is preferred but not mandatory (Bac +4 / Bac +5 or equivalent)
Language skills: Fluent in French & English is required
Team work:
Demonstrated experience to work as part of a team, interact with others, meet goals, and successfully perform in a fast-paced and changing work environment
Excellent communication skills and ability to provide interactive experience with clients, colleagues and stakeholders
Team-oriented with aptitude to excel in a collegial environment but also able to work proactively and independently
Bonus:
Additional language skills in Italian and/or Spanish
Prior experience handling claims for the Spanish and/or Italian market
Compensation & Benefits
CDI contract (full time employment contract in France)
Position based in metropolitan France, in full remote work
Annual home office stipend + access to coworking spaces
25 paid holidays + RTT days
Private Medical Coverage (Mutuelle et complémentaire santé) covered by employer at 70% for medical, dental, and vision coverage, including out-patient treatment
Life & Disability Insurance (Prévoyance)+ Statutory pension
Mental & physical health wellness programs
Competitive compensation and opportunity for advancement