Coordinator, Workplace Experience

Your Impact on our Mission

Zocdoc’s most important asset is our people.  As a Coordinator, Workplace Experience, you’ll play a role on our Office Team, which is responsible for solving problems and helping create a wonderful place to work. A successful candidate in this role is hyper-organised and a self-starter who’s motivated by creating a strong and productive team culture!  Are you ready to help us build on our vibrant office culture through collaboration, teamwork, and inspired problem-solving? Join Zocdoc as our Office Coordinator!

You’ll enjoy this role if you are…

Highly organised and attentive to details

Autonomous, urgent, and creative.  You genuinely love solving problems and working collaboratively to find solutions

Customer service focused - you view your role as an opportunity to create a more productive and fulfilling work environment which is positive, fun and inclusive.

Your day-to-day is…

To support the day-to-day operations of the office and ensure the workplace is clean, organized, safe, and functioning effectively along with assisting with in-office meetings and events and basic facilities-related requests

Maintain office supplies, pantry inventory, stationery, and other workplace essentials.

Giving friendly, top-notch office assistance to all Zocdocr’s

Owning the relationship with our various office vendors (i.e. lunch, coffee, fruit vendors, etc.)

Ensuring team members are enjoying lunch, snacks, and drinks provided by the office

Owning our supply inventory, ordering, and receiving operations as well as receiving and sorting mail/packages of up to 40 pounds

Support seating arrangements, employee moves, and workspace requirements as needed.

Provide logistical support for office events, celebrations, employee engagement activities, leadership visits, and team meetings.

You’ll be successful in this role if you have…

2–4 years of experience in office administration, workplace operations, facilities coordination, hospitality, or a similar role.

Experience coordinating with vendors and managing invoices, office supplies, events, or facilities services is preferred.

An attitude to take on ownership and following issues through to resolution.

Excellent customer service skills

Strong computer and technology skills; you will need to operate on different technology platforms throughout the day (Google Suite, Slack, internal ticketing and messaging system (Jira), online ordering system)

Strong organizational skills. The office has complex needs, so multitasking and problem-solving abilities are essential

Strong written and verbal communication

Benefits:

An incredible team of smart and supportive people

A competitive compensation package, including attractive medical insurance

Amazing perks – think catered lunch every day, Ping Pong, etc.

Daycare reimbursement

The chance to create a better healthcare experience for millions of patients!

Corporate wellness programs with Headspace

Cellphone and wifi reimbursement

Competitive parental leave

Sabbatical leave (over 5 years)

Annual sponsored health check-ups

Sponsored counseling and therapy via Betterlyf

Competitive PTO