Client Services Lead

Spsnorthamerica · Santa Ana, California, United States · Other

Posted 2026-08-20

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Monday through Friday: 3:30 pm to Midnight - Night Shift

This is NOT Part Time

(OT offered) Weekends ONLY

As a Document Warehouse Clerk, you can expect to work in a document production warehouse environment. You will be tasked with unpacking boxes of files/documents, staging for on-site or off-site storage, locating, and retrieving documents. This position is highly hands-on and ideal for those who enjoy straight forward and repetitive tasks, good with meeting deadlines and production goals. A background in any filing work, warehouse/fulfillment or related is helpful.

Key Responsibilities:

Process high volumes of financial documents for storage or retrieval. This includes unloading banker boxes of documents, prepping for scan or on-site filing.

Clerk will work  on their own to meet/exceed daily production expectations

Must be able to  read hand-written file numbers/letters

Problem Solving skills to identify where a file/document needs to go

Basic Computer skills required: data entry and research work as needed

Maintain complete confidentiality and adhere to security restrictions set forth by SPS/Client

Comply with SPS/Client device policy, including but not limited to the prohibition of cell phones, digital cameras or other imaging devices on the work floor

Comply with a corporate casual dress code

Other duties and tasks as assigned

Competencies:

Must be able to work well  independently in a fast pace environment

Must have basic math skills

Well Organized and detail oriented

Able to work in a repetitive task

Able to quickly learn and adapt to Client needs

Great customer service skills

Able to meet deadlines/production requirements

Excellent attendance

Works well with others in team situations

Good communication skills

Qualifications:

High School Diploma or equivalent

At least 1 year of any work experience relevant to working in a document production warehouse environment; A background in any filing work, warehouse/fulfillment or related is helpful.

Must be good with on-the-job training

Computer Skills: Basic proficiency in MS Word, MS Excel, MS Outlook

Extraordinary customer service, verbal, and written communication skills, works well on your own as well as with others in team situations

Ability to prioritize work to balance multiple projects and deadlines; Organized and detail-oriented

Good problem-solving; Proactive and able to operate efficiently in a fast-paced environment

Physical Demands:

Will lift/push/pull boxes of documents that can weigh up to 50 lbs

May have to climb on ladders and work in small places at times

Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of approximately 50 lbs.

Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.

Travel: None

Compensation:

The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Vacancy Status:

This posting is for an existing vacancy.

Pay Range

$18.15—$18.15 USD

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