Claims Manager, Germany - (m/w/d)
About the role
The Claims team at Coalition stands apart for our outstanding level of consumer service and knowledgeable handling of claims for our insured customers. As a team, Claims is about finding ways to help our consumers find a solution to cyber risk. As we continue to expand, we are seeking an experienced claims professional to join our cyber claims team and lend a hand in handling intricate primary Cyber, Tech, and Media policies. You will also provide assistance to the underwriting team and manage/collaborate with a variety of vendors namely - breach counsel, defense counsel, and coverage counsel for Coalition and its partner carriers.
Responsibilities
Handle the intake of severe cyber events, including the coordination with breach counsel, forensic investigators and other vendors
Evaluate full pending of claims in affiliation with the posting and recommending accurate reserves
Handle litigation including 3rd party liability arising from security failure or data breaches, Media and Tech E&O
Maintain accurate file documentation/information in our claims system
Assess liability and damage data in affiliation with intricate claims, maintain appropriate documentation
Assess insurance coverage issues
Intelligently guide and track third-party vendors and service providers work and spend
Maintain and develop relationships with brokers, various positions within an insured's business including: risk managers, general counsels, and a variety of vendors
Identify settlement opportunities to maximize impact
Collaborate in the defense and resolution of claims
Provide data and reason based-informational assistance to underwriters
Provide assistance to business development with regard to marketing, client presentations, sales discussions
Liaise with partner carriers on a daily basis
Maintain and develop relationships with brokers, various positions within an insureds’ business including: risk managers, general counsels, and a variety of vendors
Lead client engagement including table top exercises, whether delivered by Coalition or vendors
Ensuring the global claims team is aware and trained regularly in specific claims handling concerns in Germany as well as other EEA countries as Coalition expands its geographical footprint.
Skills and Qualifications
4+ years of experience handling cyber, tech, and/or media claims and litigation
Demonstrated experience to work as part of a team, interact with others, meet goals, and successfully perform in a changing work environment
Excellent communication and interactive experience
Team-oriented with aptitude to excel in a collegial environment but work proactively
Additional Considerations
Legally qualified in Germany or France
Background in handling wider financial lines claims, including D&O
Cybersecurity investigation background
Experience with handling European and US cyber incidents
Perks
100% public healthcare coverage
30+ paid holidays
Annual home office stipend
Statutory pension
Mental & physical health wellness programs
Competitive compensation and opportunity for advancement