Channel Business Developer (English & Portuguese speaker)
The Channel Business Developer, Renewals sales position is a high visibility role whose core competencies include excellent communication skills, strong customer relationship management skills, strong negotiation skills & account strategy. The CBD is responsible for maintainig a high level of partner satisfaction by successfully leveraging Veeam’s solutions that help drive higher renewal rates, additional upsell/cross-sell opportunities shaping the customer’s journey with Veeam.
Your tasks will include:
Work to improve partner renewal rates through partner relationships, providing education on the benefits of Veeam renewals.
Quantitatively monitors and qualitatively reviews Veeam partners that have been targeted for improvement, specifically for renewals sales.
Interacts and collaborates regularly with external partners (distribution, resellers) and internally with the Veeam sales and marketing teams.
Handles partner inquiries by explaining the provisions and benefits of proposed plans; renewals programs, promotions, up-sells, cross-sells, and product upgrades.
Actively pursues lapsed customers through channel partners to sell reinstated products.
Ability to handle 90% of escalations independently.
Tracks renewal rates and other metrics for partners and communicates these findings to partners and partner managers, presenting strategies for improvement and ROI.
Tracks trending partner data to seek out obstacles, works with partners on strategies to overcome these obstacles, and maximize partnership value, while positioning opportunities for growth.
Generates regular reports and assures that contracts contain appropriate terms and conditions for maintenance renewals selected by the partner.
Assists in continued development of channel programs for renewals.
Performs other duties as assigned.
What we expect from you:
Bachelor’s Degree preferred (A combination of education and experience will be considered)
Previous experience in renewals sales (1 year minimum) and collaborating with partners and distributors in a two-tier distribution model is a plus
Advanced English & Portuguese
Knowledge of virtualization industry and the ability to relay information to potential customers
Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
Knowledge of Salesforce.com
IT knowledge - Strong interest and passion for technology innovation and the industry
We offer:
Private medical insurance for you, one adult dependent, and your children
Meal tickets
Private pension plan
Life insurance
Vision reimbursement
Annual leave and additional vacation days based on tenure
Cafeteria Benefit Plan where you will be able to flexibly customize your benefits package based on your budget and personal needs
Veeam Care Days – additional 24 hours for your volunteering activities
Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program
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