Business Value Strategy & Operations
WHAT YOU'LL DO
We're looking for a business value strategist to join our pricing team. You'll partner with sales and customers throughout complex enterprise sales cycles to develop customer-specific value frameworks, build rigorous ROI models and investment cases grounded in operating and financial metrics, and translate Sierra's impact into measurable outcomes such as lower operating costs, incremental revenue, and stronger customer loyalty. You'll also create and scale repeatable, industry-specific business cases and establish Sierra's business value framework from the ground up, while staying hands-on in the modeling and analysis.
This is a hands-on role for someone who can bring structure to ambiguous problems, develop rigorous analysis, and communicate a clear recommendation under pressure.
- Support complex enterprise sales cycles by developing ROI models, evaluating tradeoffs, and presenting recommendations to senior decision-makers.
- Shape commercial strategy by connecting the value Sierra delivers to our outcomes-based pricing model.
- Develop industry-specific benchmarks, frameworks, and tools that make Sierra’s business value clear and repeatable.
- Build Sierra’s business value practice from the ground up while remaining directly involved in customer conversations & analysis.
WHAT YOU'LL BRING
- 5+ years of experience in value engineering, monetization strategy, consulting, strategic finance, or a similar role focused on quantifying and communicating business impact
- Advanced financial modeling and analytical skills, with a track record of building rigorous ROI models and investment cases
- Experience supporting complex enterprise sales cycles and engaging senior decision-makers
- Ability to partner effectively with sales teams and customer stakeholders across finance, operations, and executive leadership
- Degree in Business Administration, Finance, Economics, or a related field, or equivalent professional experience
EVEN BETTER...
- Experience building and scaling a business value methodology, program, or center of excellence from the ground up
- Familiarity with AI, conversational AI, or customer service operations
- Previous experience in a zero-to-one startup or fast-paced, high-growth environment