Associate System Engineer
Role Description and Mission:
The Associate System Engineer supports the installation, configuration, and maintenance of the organization’s server environment. Reviews and resolves problems associated with server hardware, OS and application software and escalates when appropriate. Reports problems on both server and workstation systems. Provides third level support for administration and maintenance of PC and system applications.
Key Outcomes:
Supports the regular maintenance of core corporate information systems (Exchange, NT, RAS, SQL), including upgrades, expansions, and security.
Performs routine backups of system and data files, restores as requested or required and adheres to disaster recovery procedures.
Administers user and group accounts for the Network Operating System, including the assignment of security privileges.
Manages voicemail and call routing services for organizational requirements, including installing and configuring phones and network ports
Manages file and print services for organizational requirements, including installing and configuring printers and print queues.
Manages accounts and related services in Microsoft Exchange Server including web-based access.
Provides first and second level technical support to desktop specialists and assists in carrying out company objectives including software rollouts.
Completes additional assignments as assigned.
Skills, Education and Experience:
High school diploma and some related technical training or equivalent experience. Certification is preferred.
0-2 years related experience administering networks.
Service Oriented/Internal Customer Service
Fast & Flexible
Focus on Results
Teamwork & Collaboration
Self Awareness/Personal Accountability
Informing and Communicating
Good troubleshooting and problem solving skills
Ability to work within all levels of the organization
Good understanding of networking concepts
ITIL Foundations process knowledge a plus
Hiring In:
United States: Tennessee
The anticipated closing date to submit applications for this role is October 15, 2026. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings.
The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.
National Pay Range
$55,000—$65,000 USD