Account Manager - Taiwan

Overview

Drive revenue growth and strengthen customer partnerships as a key commercial leader managing strategic accounts within the fiber optics market. This role is responsible for achieving sales targets, shaping account strategies, and collaborating cross-functionally with Product Management, Engineering, Manufacturing, and Customer Service to deliver innovative solutions.

Responsibilities

• Deliver revenue growth by meeting or exceeding assigned sales and profitability targets

• Manage selling expenses in alignment with budget expectations

• Own relationships with Core and Growth Accounts, building strong connections with purchasing and technical stakeholders

• Collaborate with global commercial teams to ensure alignment and communication on international accounts

• Develop and execute account-specific sales strategies and programs

• Coordinate internal resources across Customer Service, Product Management, Applications Engineering, and Manufacturing to support customer needs

• Partner with Business Development and Strategic Account teams to advance key initiatives

• Support and guide Inside Sales Representatives and Customer Service teams to achieve shared objectives

• Maintain deep technical knowledge of fiber optic products, including connectors, cable assemblies, and optical interconnect systems

• Apply consultative selling techniques to position US Conec as a preferred technical and product solutions provider

• Participate in marketing initiatives, including trade shows, promotions, and product launches

• Identify new product opportunities and provide market insights to Product Management

• Serve as a key source of customer and market intelligence, including industry trends and competitive activity

• Document customer interactions and maintain accurate records in Salesforce CRM, including monthly reporting

• Lead coordination of product-related issue resolution in collaboration with internal teams

Must Haves

• Bachelor’s degree required (technical or engineering discipline preferred)

• 5+ years of commercial experience in the fiber optics industry

• Strong knowledge of fiber optic cable, connectors, and interconnect hardware

• Proven ability to manage customer accounts and achieve sales targets

• Excellent written and verbal communication skills in English

• Strong presentation and interpersonal skills

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

• Ability to travel up to 50% (limited international)

Nice to Haves

• Experience working with data center or telecom architectures

• Familiarity with Salesforce CRM or similar systems

• Background supporting global or strategic accounts

• Experience collaborating in cross-functional technical environments