Workforce Development Specialist-ES
Job Title: Workforce Development Specialist-ES
Reports To: Business Services Manager
Location: North Central Texas
Employment Type: Full Time, Non-Exempt Employee
Job purpose
Career Team is seeking a Workforce Development Specialist ES to join our team. This role will be responsible for providing Employer Services (ES) required under the Wagner Peyser Act (WPA), to jobseekers and employers in a Workforce Solutions Office.
Duties and responsibilities
Establish and maintain professional business relationships with local businesses and organizations through consistent outreach to meet the needs of local labor market and in-demand industry sectors.
Assist employers with WorkinTexas.com registration to post job orders, fill jobs by recruiting, screening, and referring qualified job seekers who meet job requirements.
Plan and execute recruiting and hiring events for employers across industries and diverse job seekers using in-person and virtual platforms
Deliver presentations to employers and program participants about employment opportunities and labor market information via in-person and virtual platforms
Refer employers to the Business Services Unit to negotiate and develop transitional and permanent job opportunities agreements with businesses for On-the-Job Training, Subsidized Work Experience, Transitional Jobs, and other programs as needed
Conduct employer follow-up to assess service quality and quantity of referrals
Ensure all farmworkers are informed about the terms and conditions of employment set forth in intrastate and interstate clearance orders.
Work with Center Manager and program staff to match job seekers to work-based learning opportunities
Refer jobseekers to appropriate live, virtual workshops, orientations, financial and basic literacy services and community resources to maximize job placement opportunities and remove barriers.
Provide career planning and advisement services to assist with job placement, advancement, and retention
Review individual employment/placement plans, identify barriers, and refer customers to appropriate resources to overcome barriers
Record and document services and data enter a case note in WorkInTexas.com for job seekers and employers to demonstrate compliance with the Wagner Peyser services.
Assist in tracking program participants for successful participation and report on job placements and new employer partnerships
Track and monitor when job seekers find work on their own, or receive services that support employment placement and retention
Collect and file (electronically) all required documentation to support data accuracy, compliance and performance outcomes (10 week claimant, TTA, STARR), within the required timelines.
Ensure the security and confidentiality of customers’ personal identity data
Comply with the priority of service requirements, along with the nondiscrimination and complaint procedures for workforce services.
Approach each day and task with a “ZAG” mindset
Other duties as assigned by your immediate supervisor, which are consistent with the responsibilities of your position and the evolving needs of the business.
Qualifications
At least a High School diploma and at least two years full-time experience with direct, human resource recruiting, social work, case management, business consulting, or workforce development
Strong understanding of workforce solutions, job placement strategies, and employer engagement practices
Excellent communication and interpersonal skills, with the ability to build and maintain relationships with businesses
Proven ability to analyze data, identify trends, and provide strategic recommendations to improve business outcomes
Familiarity with labor market trends, employment laws, and regulations affecting businesses
Proficiency in Microsoft Office Suite and CRM software for managing client relationships
Ability to work independently and collaboratively within a team environment
Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously
Commitment to delivering high-quality consulting services and achieving client satisfaction
Flexibility to adapt to changing priorities and business needs
Strong relationship building skills with the ability to gather information and provide exceptional solutions that exceed expectations is critical
Ability to multi-task in a fast-paced environment with strong listening and problem-solving skills
Ability to work independently with minimal supervision and effectively as part of a team
A Valid Driver’s License
Additional Skills / Knowledge
Bilingual or Multilingual
Training in Trauma Informed Care, evidence-based practice, and/or whole family services
Benefits
Medical Benefits
Dental Benefits
Vision Benefits
Life Insurance
Short & Long Term Disability Benefits
401k (90 days after employment)
Paid Time Off (PTO)
Paid Holidays
Pay Range: $45,000-$55,000 annually
Travel: 25% within and outside the designated worksite.
Job Site: Onsite