West Coast Sales Engineer
Role Overview
The Sales Engineer will serve as the technical-commercial bridge between our customers, dealers, sales teams, engineering, and external upfit partners—ensuring every vehicle is delivered with the right body, equipment, and configuration based on Harbinger’s specifications and customer needs.
This person will be the internal expert on upfit compatibility, application mapping, and configuration guidance—helping customers and dealers confidently select the right solution while ensuring feasibility, compliance, and scalability.
Key Responsibilities
Customer & Dealer Enablement
Serve as the primary upfit subject-matter expert for customers and dealer partners
Consult with customers to understand use cases, duty cycles, and operational requirements
Recommend appropriate upfit solutions that align with Harbinger vehicle specs and performance parameters which includes providing technical guidance on how to power their hotel loads.
Support sales teams with technical guidance during the sales process
Provide battery integration guidance for upfits that wish to install the Harbinger stand alone battery pack.
Upfit Strategy & Standards
Define and maintain approved upfit configurations, compatibility guidelines, and best practices
Build scalable frameworks for common customer applications (e.g., delivery, service bodies, refrigeration, utility, specialty builds)
Develop configuration rules, constraints, and documentation to guide quoting and ordering
Partner & Vendor Collaboration
Work closely with third-party upfitters, body manufacturers, and equipment vendors
Evaluate new upfit partners and solutions for compatibility and scalability
Support partner onboarding and training efforts
Cross-Functional Collaboration
Partner with Engineering, Product, and Manufacturing to ensure upfit feasibility
Communicate customer-driven requirements back into product roadmaps
Support homologation, safety, and regulatory compliance where applicable
Process & Tools Development
Build repeatable workflows for upfit selection, validation, and approval
Create internal and external documentation, playbooks, and enablement materials
Support development of digital tools for configuration, quoting, and order management
Continuous Improvement
Track field feedback, warranty data, and customer satisfaction related to upfits
Identify gaps, inefficiencies, and opportunities for improvement
Recommend new standardized solutions based on market demand
Qualifications
Required
6–10+ years of experience in commercial vehicles, upfitting, body equipment, fleet solutions, or related fields
3+ years of systems engineering experience is a plus
Capable of opening 3D files and viewing them
Strong understanding of upfits such as box bodies, service bodies, refrigeration units, liftgates, cranes, racks, specialty equipment, etc.
Experience working with dealers, OEMs, or fleet customers
Ability to translate technical requirements into clear customer-facing guidance
Strong project management and stakeholder coordination skills
Excellent written and verbal communication
Willingness to travel ~33%.
Preferred
Experience in electric vehicles, alternative powertrains, or emerging mobility platforms
Familiarity with vehicle integration, electrical systems, weight distribution, and load constraints
Experience building standardized product or configuration frameworks
Prior experience supporting enterprise or fleet customers
What Success Looks Like
Customers receive the right upfit the first time—reducing rework, delays, and confusion
Dealers feel confident selling and configuring Harbinger vehicles
Sales cycles shorten due to clearer guidance and standardized options
Fewer engineering escalations due to well-defined compatibility rules
A scalable upfit ecosystem that grows with Harbinger’s volume
Key Benefits & Perks:
Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
Early-stage Stock Options
Robust Retirement Savings (401k, HSA, FSA)
Generous Paid Time Off (PTO) & Parental Leave
Annual Vacation Bonus
Wellness & Fertility Benefits
Cell Phone Stipend
Complimentary Meals & Stocked Kitchens
California Pay Range
$120,000—$150,000 USD