Vice President, Digital Services
Vice President, Digital Services
Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans.
Softrams, acquired in November 2024, forms the core of Tria Federal’s new Public Health business unit. Tria Federal (Tria) delivers mission-critical technical expertise and digital services informed by deep customer expertise to Health and Public Safety agencies across the federal sector.
At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being.
Job Description:
Tria Federal is seeking a Vice President, Digital Services to own full P&L and program/contractual performance across an assigned portfolio of federal health-sector contracts. This is a delivery-first executive role: the VP will be accountable for operational excellence, contract compliance, client satisfaction, and the financial health of their portfolio, while also driving organic growth within existing accounts and supporting new business development. The ideal candidate is a proven federal delivery executive who pairs commercial and financial acumen with hands-on program leadership and a track record of building trusted, senior-level client relationships.
Requirements:
12+ years of progressive experience in federal government contract delivery, with at least 5 years in a senior P&L or portfolio leadership role
Demonstrated experience managing a federal contract portfolio in excess of $50M annually
Strong track record of contractual and technical delivery excellence, including software/systems delivery environments
Proven ability to build and sustain senior client relationships within federal agencies
Experience driving organic growth within existing client accounts
Bachelor's degree required; advanced degree preferred
Responsibilities:
P&L & Business Management
Own full P&L accountability for an assigned portfolio, including revenue, margin, utilization, and investment decisions
Drive accurate forecasting, financial reporting, and corrective action planning in partnership with finance and executive leadership
Manage portfolio risk (performance, staffing, financial, and contractual) proactively, escalating appropriately
Program & Contractual Delivery
Ensure all programs within the portfolio meet or exceed contractual, technical, and quality requirements
Establish and enforce delivery standards, governance, and quality assurance practices across programs
Oversee program managers and delivery leads, ensuring strong PMO discipline, risk management, and issue resolution
Maintain full compliance with contract terms, applicable federal regulations, and corporate policies
Client Relationship Management
Serve as a senior client-facing executive, building and sustaining trusted relationships with agency leadership and stakeholders
Proactively manage client satisfaction, addressing concerns before they escalate and reinforcing Tria's reputation for excellence
Represent Tria in client governance forums, program reviews, and executive briefings
Organic Growth
Identify and cultivate opportunities to expand Tria's footprint within existing accounts
Partner with business development and capture teams to shape follow-on and adjacent opportunities
Serve as a credible technical/programmatic voice in growth pursuits tied to the portfolio
New Business Development Support
Partner with capture and proposal teams as a delivery/technical subject matter expert on new pursuits, including solutioning, past performance narratives, and staffing plans
Participate in client capability briefings, industry days, and teaming discussions to support pipeline development
Support oral proposal and orals preparation, leveraging program delivery credibility to strengthen bids
Help identify white space and adjacent opportunities beyond the current portfolio
People Leadership
Build, mentor, and retain a high-performing delivery organization
Foster a culture of accountability, quality, and client-centricity across program teams
Support talent development and succession planning within the portfolio
Preferred:
Experience within the Department of Health and Human Services (HHS) or a related federal health agency
Familiarity with federal contract types (FFP, T&M, CPFF) and associated delivery/compliance obligations
PMP or equivalent program management certification
Experience operating within a private equity-backed or growth-oriented government contracting environment
What Tria Offers:
Executive-level compensation, including performance-based incentives
A collaborative, mission-driven culture focused on client outcomes
The opportunity to shape delivery strategy at a scaling federal contractor
Public Trust Clearance:
Many of our roles require the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship.
Work Location:
Headquartered in Arlington, VA, we also have a primary office in Baltimore, MD for those who prefer to work on-site. However, with employees spread across 40+ states, we have many remote roles.
EEO Statement:
Softrams, a Tria Federal Company, is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at recruiting@softrams.com
Know your rights poster: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf