VCE Technical Trainer (ASEAN)
Responsibilities
Be the subject matter authority on the full Verkada suite of products and offerings, articulating the value-added benefits to customers throughout all training engagements.
Effectively present technical solutions to diverse audiences, ranging from C-level executives to loss prevention managers and directors of IT.
Teach and advise on end-to-end deployment considerations, including network security architecture, bandwidth sizing, physical security hardware selection, and real-world installation scenarios.
Stay current on the physical security, enterprise networking, and IoT landscape by attending industry events, contributing to technical content, and delivering thought leadership.
Act as a Product Technical Evangelist to educate and up-skill partners, enterprise customers, and internal cross-functional teams on new product releases.
Evaluate the efficacy of training programs through structured feedback loops, assessments, and post-session reporting (e.g., completion rates, issue tracking, knowledge retention).
Deliver high-impact, hands-on training sessions and labs in group workshops and 1:1 settings, with approximately 50-70% regional travel required.
Requirements & Qualifications
Technical Expertise: Strong foundational background in enterprise computer networking and cloud architecture. Hands-on experience with HTTPS/SSL, VLAN segmentation, TCP/IP, DNS, NAT, DHCP configurations, stateful firewalls, and enterprise routing is essential.
Experience: 2+ years of experience in a customer or partner-facing technical capacity (e.g., Technical Trainer, Solutions Engineer, Systems Engineer, or Solutions Architect). Prior experience designing and delivering structured technical curricula or lab exercises is strongly preferred.
Location: Based in Singapore (Outstanding candidates based in Sydney, Australia will also be considered).
Education: Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Network Security, or a related technical discipline (or equivalent practical experience).
Communication & Languages:
Outstanding written and verbal English communication skills, with the ability to translate complex technical architectures into clear, actionable instruction.
Professional fluency in Japanese (verbal and written) is a major plus, enabling direct support for APAC regional expansion and Japanese-speaking partner enablement.
Mindset & Drive: High technical curiosity, entrepreneurial initiative, and the agility to thrive in a fast-paced, high-growth environment with frequent product release cycles.
Preferred Certifications: Industry credentials such as CCNA/CCNP, AWS Certified Solutions Architect, Azure Solutions Architect, CompTIA Network+/Security+, CEH, or CISSP are an advantage.
Location & Visa Sponsorship
Primary Locations: Singapore (Preferred) | Sydney, Australia (Open for exceptional candidates).
Visa Sponsorship: We actively sponsor and transfer employment visas for qualified candidates for this role. If an offer is extended, we make every reasonable effort to secure the appropriate work authorisation.
Singapore Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
Healthcare programs that can be tailored to meet personal health and financial well-being needs - Premiums are 100% covered
Medical, dental, and hospital coverage
Paid parental leave policy & fertility benefits
Life and Disability coverage
Time off to relax and recharge through our paid holidays, firmwide extended holidays, accrued vacation days, and personal sick time
Professional development stipend
Wellness/fitness benefits
Healthy meals provided daily
Commuter benefits
Additional Information
We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.