User Engagement Systems Engineer SME
What Impact You'll Have
GRVTY is seeking an experienced User Engagement Engineer, with systems engineering background, to join an established space domain awareness (SDA) software development program spanning multiple locations.
What You'll be Owning
Documenting incidents for operations
Tracking status of current incidents and providing status to users
Informing users of development planning, status and deliverers
Managing user expectations on system capabilities and delivery timelines
Elucidating system functionality
Developing system tradecraft and user-guides to support real-world operations
Supporting operation’s transition from a legacy system to running on a modern architecture
Providing informal “over-the-shoulder” training to users
Connecting users to the customer for requests requiring approvals
Connecting the customer to site personnel to support software delivery and system integration
Facilitating on-stie discussions/meetings with system users and stakeholders
What You Must Have
Documenting incidents for operations
Tracking status of current incidents and providing status to users
Informing users of development planning, status and deliverers
Managing user expectations on system capabilities and delivery timelines
Elucidating system functionality
Developing system tradecraft and user-guides to support real-world operations
Supporting operation’s transition from a legacy system to running on a modern architecture
Providing informal “over-the-shoulder” training to users
Connecting users to the customer for requests requiring approvals
Connecting the customer to site personnel to support software delivery and system integration
Facilitating on-stie discussions/meetings with system users and stakeholders
What Would be Nice to Have
Experienced liaison between multiple organizations
Experienced briefing and interfacing with government leadership
Experienced facilitator of working group
Excellent communicator, especially with remote teams
Self-starter and self-advocator
Pay Range: At GRVTY, we understand that compensation is influenced by many factors—such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications.
We’re proud to offer a work environment that empowers our team to achieve a strong work-life balance. GRVTY provides competitive pay, comprehensive benefits, and meaningful opportunities for professional growth.
Our benefits package is designed to support the well-being of our employees and their families, and includes coverage in areas such as healthcare, financial wellness, retirement planning, family assistance, continued education, and paid time off.
The pay range for this position is: $173,600 – $245,000
Pay Range: At GRVTY, we understand that compensation is influenced by many factors—such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications.
We’re proud to offer a work environment that empowers our team to achieve a strong work-life balance. GRVTY provides competitive pay, comprehensive benefits, and meaningful opportunities for professional growth.
Our benefits package is designed to support the well-being of our employees and their families, and includes coverage in areas such as healthcare, financial wellness, retirement planning, family assistance, continued education, and paid time off.
Colorado Pay Range
$173,600—$245,000 USD
Pay Range: At GRVTY, we understand that compensation is influenced by many factors—such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications.
We’re proud to offer a work environment that empowers our team to achieve a strong work-life balance. GRVTY provides competitive pay, comprehensive benefits, and meaningful opportunities for professional growth.
Our benefits package is designed to support the well-being of our employees and their families, and includes coverage in areas such as healthcare, financial wellness, retirement planning, family assistance, continued education, and paid time off.
Virginia Pay Range
$173,600—$245,000 USD