Training Enablement Specialist (Spain)
ABOUT THE ROLE
We are looking for a fast-moving Training Enablement Specialist to join our rapidly growing Customer Training department. This is a highly cross-functional individual contributor role that sits at the intersection of onboarding, learning design, and change management.
In this role, you won't be expected to manually build every piece of training content from scratch. Instead, your superpower will be combining existing training resources from cross functional partners and turning them into actionable and clear outputs for our training teams. You will focus your energy on executing our core processes and driving high quality onboarding and enablement sessions.
This role will have a global scope, serving as a trusted onboarding partner for our US and European teams, primarily supporting our internationally scaling team.
This role will be expected to work Spain hours, with US hours as-needed.
WHAT YOU'LL DO
- Execute Learning Roadmaps: Autonomously manage multiple parallel learning roadmaps, balancing speed with tight daily execution.
- Optimize Operations: Enhance existing training materials to deliver enablement sessions for our scaling international team.
- Lead Onboarding: Own the onboarding experience for new Trainers, reducing ramp time and ensuring consistent readiness.
- Communicate Product Changes: Translate product updates into Trainer communications with the goal of driving customer adoption and early order behavior.
- Teach System Changes: Turn tool and internal process updates into structured learning for seamless day-to-day workflow adoption.
- Uphold High Quality: Apply enablement best practices to ensure a high-quality Trainer experience while maintaining an exceptional bar for operational outcomes.
- Drive Efficient Training Development: Build scalable coaching and development systems that equip frontline leaders to consistently coach, certify, and develop Trainers at every stage of their career.
WHAT WE'RE LOOKING FOR:
- Execution & Agility Focus: 1-2+ years of experience in customer onboarding, adult learning, sales enablement, or a fast-paced operational field. We highly value nimble, non-traditional backgrounds (e.g., operations, consulting, startup).
- Execution Focus: Demonstrated ability to execute daily operations and high priority projects with pace.
- Process-First Mindset: A proven track record of looking at messy, cross-functional inputs, mapping out the optimal workflow, and working backward to build a highly structured strategy.
- Extreme Autonomy: A true "go-getter" mentality with the ability to independently drive initiatives forward without needing constant hand-holding.
BONUS POINTS FOR:
- Experience understanding operational infrastructure and how to best support scaling teams
- Experience in the dental industry
- Experience enabling teams across international markets (Europe and US preferred), with a strong understanding of how to adapt programs for different geographies, cultures, and time zones.
- Comfort and enthusiasm for using AI technologies to optimize, automate, and dramatically accelerate day-to-day output and content synthesis.
Req ID: J-1209