Training and Adoption Specialist (Journeyman)

Technical Assent is seeking a Training and Adoption Specialist to support our federal client. This role drives user readiness and adoption of new technologies by developing training programs, creating user guides, leading training sessions, and supporting communications that enable smooth business transitions.

Responsibilities

Prepare users to adopt and effectively use new technologies.

Design and facilitate effective training programs.

Create user guides and documentation that support knowledge sharing.

Lead user training sessions.

Support communications that help users transition smoothly to deployed solutions.

What Success Looks Like

Our team combines the creative and the pragmatic to deliver the results that matter most to our clients.  We see beauty when art and science come together.

We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams.  We continually seek feedback from our customers and employees, looking for opportunities to grow.

We are a small company which gives you an essential voice in shaping our culture.  You will help grow our culture, and you will grow from experience, too.

QUALIFICATIONS

Experience & Education Requirements:

Active Secret Clearance

Bachelor’s degree (BA/BS), with a minimum of four (4) years of relevant experience, OR Master’s degree (MA/MS), with a minimum of two (2) year of relevant experience,

Relevant professional certification (e.g., Microsoft Certified Trainer, Associate Professional in Talent Development) and a minimum of four (4) years of relevant experience may be substituted for a formal degree.

Microsoft Certified Trainer (MCT) or Associate Professional in Talent Development (APTD) certification required.

Experience in developing training materials, conducting user training, and supporting technology adaption.

Work location is on client site in Washington, DC. Remote work may be authorized on a limited basis.

Preferred Qualifications:

One (1) year of experience in a DoD or DHS environment is preferred.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Close vision is required.

WHAT WE OFFER

Salary: $95,000-$105,000 annually, commensurate with experience