System Administrator

About the Role

As a System Administrator within Monks, you will be a key member of our global hosting team responsible for the maintenance, configuration, and optimization of our AWS and Google Cloud Platform (GCP) environments.

A major focus of this role will be partnering with our Netherlands-based IT team to help architect and execute the migration of our on-premise infrastructure in the NL to GCP. Working within a large, global enterprise, your work will be highly strategic—requiring careful planning, testing, and navigation of formal change management processes.

We operate on a "follow the sun" support model to ensure global coverage. While your afternoons will frequently involve meetings and collaboration with our teams in the Americas, this role does not require regular late-night shifts. We believe flexibility works both ways; you may occasionally be asked to jump in during a critical, high-level outage, but we respect your time and prioritize a sustainable work-life balance. This is a hybrid working role with 3 days in our Madrid office and 2 days working from home.

Responsibilities:

Cloud Stewardship: Manage, optimize, and secure our enterprise AWS and Google Cloud Platform (GCP) infrastructure. Oversee cloud deployments, resource allocation, and cloud cost-efficiency.

Infrastructure Migration: Work closely with the Netherlands team to plan and execute the migration of regional on-premise infrastructure into GCP (Note: This is a remote collaboration; no physical interaction with hardware is required).

Escalation Engineering: Act as a high-level escalation point for complex, platform-specific incidents. (This role is strictly focused on infrastructure and does not involve Tier 1 end-user or SaaS support).

Enterprise Change Management: Carefully plan, document, and execute infrastructure and application upgrades, ensuring alignment with global change management protocols and approval channels to prevent unnecessary downtime.

Monitoring & Diagnostics: Maintain and monitor the performance of cloud platforms according to business requirements. Troubleshoot outages by running diagnostics, prioritizing problems, and assessing business impact.

Security & Continuity: Assist the InfoSec team with configuring and testing systems for data protection, disaster recovery, and failover procedures within our cloud environments.

About You

The essentials:

Experience: At least one year of experience as an individual contributor on an IT infrastructure or cloud hosting team.

Cloud Expertise: Demonstrated experience in administering, deploying, and maintaining either a Google Cloud Platform (GCP) or AWS environment.

Technical Knowledge: Strong understanding of networking basics and OS administration (Linux, Windows Server).

Migration Experience: Experience assisting in or leading the migration of on-premise infrastructure to public cloud environments (GCP preferred).

Enterprise Acumen: Experience operating within a large global enterprise environment, with a strong understanding of formal change management, careful execution, and strategic planning.

Automation & Scripting: Familiarity with at least one scripting language (Python, Bash, Terraform, etc.) for infrastructure automation.

Communication: Strong verbal and written communication skills in English, with the ability to effectively collaborate with global teams across multiple time zones.

Work Style: Detail-oriented, organized, and capable of driving long-term projects forward.

#LI-RE1 #LI-Hybrid