Business Operations Associate

About the role

We’re looking for a proactive Business Operations Associate to keep the team running smoothly. You’ll manage vendors, contracts, payments and tool access, help test our product, and improve how we work.

What you’ll do

- Vendors and contracts: own the vendor inventory (contracts, pricing, owners), track renewals, route NDAs and agreements for signature, and flag unused subscriptions so we can cut costs

- Payments and finance: process vendor payments, collect invoices and reimbursements, follow up on refunds, and support reconciliation

- Access management: map our tools, owners and admins, centralize billing, and support access reviews

- Product support: test new features, report and re-test bugs, triage user feedback, and research vendors and competitors

- Process and documentation: keep Notion and Google Drive organized, maintain SOPs, automate repetitive tasks, and run meeting logistics

- Events and travel: plan team offsites and organize travel for trips and industry events

What we’re looking for

- 3 years in business operations, procurement or finance operations, ideally at a startup or tech company

- Experience with vendor management, invoices and payments

- Highly organized, detail-oriented, with strong follow-through

- Comfortable administering SaaS tools (Google Workspace, Notion, Slack)

Nice to have: a Web3 or fintech background, experience with automation tools (Zapier, Apps Script), AI tools or event-planning experience.