Supplier Operations Lead

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home).  Candidates within commutable distance are preferred, but those outside of an office area may be considered on a remote basis.

SUMMARY:

The Supplier Operations Lead oversees all operational workflows related to supplier list cleansing, data enrichment, account connection management, and cross-team administrative processes. This role ensures timely and accurate execution of core programs, manages high-volume operational demands, drives automation and process improvements, and provides support to assigned team members. The Manager partners with Sales, Salesforce Development, and other internal stakeholders to maintain consistent quality, efficiency, and alignment with organizational goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

List Cleansing and Data Normalization

Monitor list cleansing and normalization

Design and implement process improvements to increase efficiency and

Prioritize admin responsibilities to ensure 48-hour SLA

Adjust processes dynamically during high-volume

Monitor quality and turnaround times; provide feedback when

Collaborate with internal stakeholders to align expectations and quality Sales Overlap

Oversee the Sales Overlap process end-to-

Design and improve search algorithms to enhance accuracy and

Prioritize admin workload to meet 48-hour SLA

Communicate with the Sales organization to ensure needs and timelines are

Collaborate with internal teams to build and implement automation

Explore scripting opportunities to improve

Create custom overlap flows when Supplier List Enrichment

Score original list quality and update corresponding Salesforce

Enrich contact and firmographic data using ZoomInfo, Salesforce, and the Data Enrichment

Overlap supplier lists against the Avetta Supplier

Format and update contact and company records to standardize data

Coordinate external enrichment with Netscribes and plan resource allocation during peak

Conduct system cross checks (private suppliers, client-pay only, pending deactivation, existing site connections, etc.).

Reprioritize lists dynamically to meet urgent or high-value Data Enrichment Tool Management

Monitor the Data Enrichment Tool for bugs, workflow errors, and performance

Design and implement code

Create custom enrichment packages as

Maintain version control and documentation for tool

Monitor API performance and resolve issues in real

Ensure industry codes and reference data remain Account Connection Management

Create, update, and monitor Salesforce reports related to account

Pull daily upgrade and system cross-check

Perform system cross checks (PQF placeholder connections, private suppliers, client-pay only, pending deactivation, existing connections).

Create, update, and amend connection records in Salesforce and Avetta

Monitor and action outstanding connection

Run SQL queries to support reporting and investigative

Collaborate with Salesforce Development to resolve system Operational Admin Management

Monitor daily workflows and operational

Create and update process documentation and

Support assigned team members as

Analyze existing processes and recommend

Identify automation opportunities to reduce administrative

Coordinate across teams to understand and meet administrative support

Allocate admin resources effectively based on Technical Automation & Scripting

Create Salesforce and Avetta Connect reports for internal

Build SQL queries to support operational reporting and data

Create and update JavaScript scripts for internal tools and

Explore VBA and Python solutions to automate Excel-heavy or effort-intensive

IDEAL EDUCATION, EXPERIENCE, & TRAINING:

Ability to work independently and as part of a collaborative

Comfortable working in a fast-paced environment with shifting

Experience using CRM platforms such as

Experience using coding and scripting languages for automation and process

Understanding of database concepts, schema design, and relational data structures

Advanced knowledge of Excel (formulas, automation, VBA) — 5+ years

Intermediate Python proficiency — 2+ years

Intermediate SQL proficiency — 2+ years

High School Diploma or equivalent required