Supervisor, R&D Sample Management
POSITION SUMMARY:
Join Natera’s R&D operations as the Supervisor for R&D Sample Management. You will direct biobanking, cold chain logistics, and the daily sample management operations supporting clinical diagnostics and clinical trials. Every sample represents a real person, and you will partner directly with cross-functional teams to execute sample processing and logistics with rigorous precision.
PRIMARY RESPONSIBILITIES:
Direct the daily staffing, scheduling, and operational setup for the Sample Management team
Take ownership as the primary operational lead for clinical study and trial sample management, using data to resolve logistical inquiries and drive outcomes
Coordinate incoming and outgoing compound shipments with Contract Research Organizations (CROs), partners, and collaborators
Manage the receipt, registration, storage, and inventory of samples for R&D and clinical trials, fulfilling interdepartmental requests
Maintain precise sample records in the Laboratory Information Management System (LIMS) and reconcile inventory periodically using data
Take ownership of training for the Sample Management team, rigorously monitoring the progress of new hires to ensure execution readiness
Ensure accurate, ethical, and appropriate management of samples in strict compliance with all applicable federal regulations
Monitor team members to ensure precise adherence to Standard Operating Procedures (SOPs) and lab safety procedures
Handle protected health information (PHI) in paper and electronic formats as required to perform duties
Complete required HIPAA/PHI privacy, compliance, and security training within the first 30 days of hire
QUALIFICATIONS:
Bachelor’s degree, or equivalent, in a scientific discipline
At least 4 years of hands-on laboratory experience in an industry setting
Experience working in clinical study or trial sample management is a plus
KNOWLEDGE, SKILLS, AND ABILITIES:
Demonstrated knowledge of GxP and ICH requirements and best practices
Think team by partnering directly with cross-functional clinical study teams to drive sample management execution without needing translation layers
Basic knowledge of LIMS and database query tools, with Microsoft Excel and SQL experience preferred
Ability to think analytically, testing assumptions with data to troubleshoot and solve complex logistical problems
Demonstrated interpersonal skills to build effective working relationships within the functional area
Manage competing priorities while operating with pace and precision in an evolving scientific environment