Strategy & Operations Lead - India
About the Team
The APAC team is responsible for bringing OpenAI’s mission, products, and partnerships to life across one of the company’s most strategically important regions. As we scale our presence across Asia-Pacific, we are building a regional operating model that enables strong local execution, consistent global alignment, and long-term impact across businesses, products, markets, and functions.
About the Role
We are looking for a Strategy & Operations Lead to lead and scale operational excellence across India. Reporting to the General Manager, India, this leader will work hand in hand with the GM to translate global strategy into regional execution, ensure operating discipline across markets and functions, and help the business scale with consistency, speed, and rigor.
This person will act as a key bridge between global leadership and regional teams, bringing clarity to priorities, building scalable operating systems, and ensuring the region is set up to deliver against ambitious business goals while keeping the long-term opportunity in mind.
This role is based in Bangalore, India and we use a hybrid model of 3 days in office.
In this role, you will:
- Define and implement the India operating strategy in alignment with APAC & global objectives and regional priorities.
- Drive execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics.
- Partner with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region.
- Establish KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making.
- Build and optimize scalable processes across business lines, including consumer, product, partnerships, and other key functions.
- Identify operational gaps and inefficiencies, and implementing continuous improvement initiatives.
- Support market entry strategies and operational readiness for India
- Enable strategic partnerships through strong operational frameworks and close partnership with relevant teams.
- Help build a strong regional functional leadership team and ensuring the regional operating system runs smoothly and efficiently.
- Collaborate closely across functions to drive accountability and deliver against regional goals.
- Ensure seamless coordination between global and regional stakeholders.
- Act as a central point of accountability for operational delivery across India.
- Build, lead, and mentor a high-performing regional operations team.
- Foster a culture of accountability, inclusion, operational rigor, and continuous learning.
- Develop leadership bench strength across key markets and functions.
You might thrive in this role if you have:
- Significant experience leading regional or international operations in a fast-scaling, complex business environment.
- Strong strategic and operational judgment, with the ability to translate high-level goals into clear execution plans.
- Experience operating across multiple markets, functions, and business lines, ideally within India.
- A track record of building scalable operating systems, processes, metrics, and reporting frameworks.
- Strong cross-functional leadership skills and the ability to influence senior stakeholders across global and regional teams.
- Excellent business judgment, with a bias toward action and strong accountability for outcomes.
- Experience supporting market expansion, operational readiness, and/or regional growth initiatives.
- Strong people leadership skills, including experience building and developing high-performing teams.
- Comfort operating in ambiguity and creating structure in fast-moving environments.
- High integrity, low ego, and a collaborative leadership style.
- Strong written and verbal communication skills, with the ability to bring clarity to complex topics.