Staff Site Reliability Engineer (Remote)

Remote positions open to the US only.

KnowBe4’s Site Reliability Engineers help ensure that our platforms are reliable, secure, scalable, and efficient. They work alongside other engineers in a fast-paced, agile development environment, and share solutions to advance the technologies running our systems, improve their safety and reliability, and make the complex distributed services that deliver our platforms easy to understand.

The ideal member of our team gets excited about new AWS service releases, stays up-to-date on industry trends and design patterns, and has excellent time-management and communication skills.

Some of the technologies we use:

Programming Languages - Python, Ruby, Rust

Infrastructure as Code - Terraform, AWS, OpenTofu

Source Code Management and CI/CD - GitLab, Git

Observability - DataDog,

Containerized Workloads - Docker

Cloud-native infrastructure in AWS - ECS, Lambda, Step Functions, SNS/SQS, Transit Gateway, Aurora, DynamoDB, CloudFront, S3, AppSync, API Gateway, and many more.

Responsibilities:

Identify and plan future prevention for production incidents

Design globally distributed systems and processes for the organization

Identify deficiencies in our current applications and infrastructure and correct them when found

Define tailored solutions to complex technical problems and effectively share them with your teammates

Makes significant new contributions in technology, sometimes resulting in patents, trade secrets, and/or professional publications and presentations

Translates KnowBe4's strategic goals into operational plans

Provides coordination across functional boundaries.

May act as team lead for larger sub-projects or entire, small projects

Minimum Qualifications:

BS/MS/Ph.D. or equivalent plus 8 years experience

Training in secure coding practices (preferred)

Proficient coding in multiple or unfamiliar programming languages (e.g. Python, Ruby, Javascript).

Experience architecting intricate, high-scale patterns in AWS

Experience architecting repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred

Superb communication and documentation skills

Effectively able to self-manage your time across competing projects

Ability to quickly understand, debug, and explain complex distributed systems

AWS Cloud Certification(s) - Associate Level

Additional Qualifications (Preferred):

AWS Cloud Certification(s) - Professional Level

GCP and or Azure

Experience working for a public company

Open-source contributions or technical blog experience

The base pay for this position ranges from $170,000 - $210,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

We will accept applications until 9/29/2026.