Solutions Engineer - Life Sciences - EMEA
This is a Hybrid role, 3 days from our office in Budapest
Tulip brings modern technology and AI into manufacturing. Manufacturing accounts for almost 20% of the global economy and one in every seven workers on Earth, yet remains among the least digitized. More than a decade ago, we created the category to close that gap: AI-native software that puts cutting-edge tools directly in the hands of the people on the manufacturing front lines. Because we are human-centered and tech-obsessed, we are building a future of work where human ingenuity is amplified with the latest technology.
In January 2026 we became one of Boston's few new AI unicorns, reaching a $1.3B valuation. We're growing double digits in revenue year over year. The world's best manufacturers run on Tulip - turning inventory 10x faster, releasing gene therapies in hours instead of weeks, and training master craftspeople to forge engagement rings 5x more rapidly. Headquartered in Somerville, MA with offices in Germany, Hungary, Singapore, Japan, and Israel, we've been consistently named a World Economic Forum Global Innovator, a Gartner leader, and one of Built In Boston's "Best Places to Work."
We run the way we build: AI-forward, humanistic, and high ownership. We're looking for builders who are energized by complex problems, rapid cycles, and the unique opportunity to see their impact on a global scale.
About You:
You've seen the challenges of day-to-day manufacturing operations firsthand - the inefficiencies, the untapped potential, and everything in between. You believe technology should make people's jobs better, not harder, and you're energized by the challenge of making that happen. You're humble, curious, and just as comfortable presenting to a C-suite executive as you are walking a production line. You thrive in fast-moving environments, take ownership of what you build, and genuinely care about the customers you work with.
What skills do I need?
5+ years of experience in manufacturing, operations technology, or a related field, with demonstrated customer-facing project leadership
Experienced in Operations Technology, including MES, ERP, or similar systems; architecting and implementation experience within the Life Sciences industry, specifically in pharmaceuticals
Experienced in system and device integration in the manufacturing industry
Proven track record leading Lean Manufacturing or continuous improvement initiatives; ability to walk a shop floor and identify opportunities
Strong project management, organization, and communication skills: written and verbal, with experience managing enterprise-level engagements
25% travel expected within Europe
BS in Engineering or similar field
Fluency in English
Key Responsibilities:
Partner with customers to deeply understand their operational challenges, goals, and success criteria - supporting solution architecture for their specific processes
Work side-by-side with customers and partners to develop, configure, and implement Tulip solutions
Support delivery of enterprise-level customer projects from kickoff through delivery, ensuring on-time, high-quality outcomes
Build and maintain trusted relationships across customer organizations, from the shop floor to the C-suite
Provide ongoing technical support to customers, diagnosing issues and driving resolution with urgency and care
Leverage knowledge of OT/IT systems (MES, ERP, device integration) to guide customers through complex implementation decisions
Serve as a consistent voice of the customer internally - surfacing insights, patterns, and feedback to Product and Engineering teams
Contribute to the development and improvement of internal processes, playbooks, and delivery frameworks
Working At Tulip
We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.
We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:
Direct impact on product and culture
Flexible work schedule
Virtual company events and happy hours
In-office catered lunches and stocked kitchens
We are an equal-opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.