Solutions Architect - Commercial (Professional Services)
The Role, In a Nutshell
As a Solutions Architect on our Professional Services team, you'll work directly with our Commercial customers to lead implementations and empower them to build secure software with Chainguard. You'll be the closest technical point of contact our customers have - the face of Chainguard to our end users - and a living embodiment of one of our core values: we are customer obsessed.
Beyond customer work, you'll have a direct line to our Product and Engineering teams, giving you a real opportunity to shape and influence the solutions our customers rely on.
What You'll Do
Lead technical implementations and drive adoption of Chainguard images, helping customers build securely with open source software across their organization
Partner with the account team (AEs, SEs, CSMs, and Support) to understand customer goals, pain points, and proposed solutions - driving account strategies, value realization, and retention
Act as "customer zero" - testing, documenting, and ensuring a smooth onboarding experience while maintaining the highest quality standards for Chainguard images
Collaborate with Product and Engineering to surface customer requirements and help prioritize the right solutions
Maintain account-level architecture documentation and share best practices and lessons learned across the org
Be a true team player - collaborate, teach, and keep learning alongside the Chainguard team
What We're Looking For
4+ years of experience developing high-performance, multi-tier applications with strong hands-on experience in Kubernetes and containers
2+ years in a pre or post-sales customer-facing role
Ability to translate complex technical concepts for a range of audiences - from engineers to executives
A continuous learner with a strong drive for excellence and a passion for solving complex problems
Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field
Strong working knowledge of software development processes, practices, and engineering design concepts
Proven ability to work cross-functionally with engineering teams and business partners
Excellent written and verbal communication skills
Ability to travel up to 15% of the time
Compensation: up to $165,000 base salary + bonus + equity
If your experience is close but doesn’t fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences.