SMB Sales Specialist, Outbound

Mindbody · Australia · Sales & BD

Posted 2026-09-04

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Who we are

We drive sales of Mindbody software. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented.

About the right team member

The SMB Sales Specialist is responsible for achieving sales targets for the Mindbody team. This position is focused on the total addressable market, while maintaining revenue objectives. The position involves communicating with prospects in various forums including field sales and outbound calls, emails, text, and other social media engagements. The SMB Sales Specialist enable others’ passions for health, wellness, and beauty to reach their maximum potential by providing solutions through technology.

About the role

Drives sales volume via outbound cold calls, outbound field sales, lead generation and closing sales with our single location prospects

Initiates sales activity via in-person, phone, text and email, including but not limited to, introduction (cold calls), follow-ups, and demonstration calls, introduction emails, follow-up emails, pre-and post-demonstration reminder and follow-up emails

Demonstrate MINDBODY software, products, and partner solutions to potential clients and assisting them in selecting the best solution(s) for their needs while working within a specific niche

Consult with prospective clients by addressing their questions and needs to identify the proper MINDBODY solution

Establish business relationships with prospective customers to generate new business

Effectively manage pipeline as well as forecasting business on a monthly and quarterly basis

Consistently achieve monthly and quarterly quota goals

Develops clear and effective written proposals/quotations for prospective clients upon request with manager approval

Identifies advantages and key differentiators as compared to competitors within our various markets

Plans and organizes personal sales strategy as well as strategically plans daily/weekly/monthly schedule to maximize return on time investment

Keeps abreast of all product updates, including software and application updates and releases, partner offering, market conditions, and competitor activities i.e. updates to competitor software or new competitors in our core verticals

Participates in trade shows and conventions as required

All other duties as assigned

Skills & experience

Bachelor’s Degree in Business Administration or equivalent work experience

1-3 years of sales experience, in a closing role at a SaaS company with a stellar record of performance

Technical aptitude – strong understanding of API’s, SaaS, cloud computing etc.

Proficient level at Microsoft Suite (Word, Excel, PowerPoint, Access, Publisher)

Exposure to the health & wellness industry either as an enthusiast or teacher

Knowledge of web technologies or web savvy

Good written and verbal communication skills

Good group presentation skills and ability to communicate effectively

Demonstrated career stability

Good attention to detail, extremely organized

Able to multi-task

Ability to consistently maintain attention and concentration for extended periods of time and function in a high stress environment, under substantial time pressure

#APAC

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