Site Reliability Engineer II

As a Site Reliability Engineer II on the Core Infrastructure team in our Atlanta office,

you'll help build and operate the foundational infrastructure that powers PagerDuty's

real-time digital operations platform. Our systems support millions of events and alerts

daily, enabling customers to detect, respond to, and resolve incidents quickly and

reliably.

You'll work at the intersection of platform evolution and operational excellence, building

and evolving foundational network, compute, and ingress infrastructure while scaling

and hardening existing systems. Your work will directly impact the reliability, scalability,

and security of the services our customers rely on to keep their businesses running as

PagerDuty continues to grow across products, regions, and customer use cases.

Key Responsibilities

● Support and improve foundational infrastructure, including networking, compute

platforms, Kubernetes clusters, and ingress/traffic management systems.

● Contribute to the reliability and scalability of PagerDuty's core platform by

hardening existing systems and supporting the rollout of new infrastructure

capabilities.

● Participate in agile rituals (standups, planning, retros) and communicate

progress/risks early

● You stay current on technical trends to suggest innovative tools and approaches

to interesting problems

● Monitor system health using metrics, logs, and alerts, and participate in 24/7

on-call rotations to help detect, respond to, and resolve incidents.

Basic Qualifications

● 3+ years of experience in Site Reliability Engineering, DevOps, or Platform

Engineering roles

● Hands-on experience operating Linux-based systems in production

environments

● Working knowledge of networking fundamentals, such as load balancing, DNS,

TLS, and ingress traffic flow

● Experience with container orchestration (e.g., EKS, Kubernetes)

● Experience working on cloud-native infrastructure (e.g., AWS, GCP, Azure),

including networking and compute concepts

● Proficiency in at least one programming language (e.g., Python, Ruby, Go, etc.)

● Experience with Infrastructure as Code (e.g., Terraform, CloudFormation)

Preferred Qualifications

● Experience with AWS cloud networking concepts such as VPCs, subnets,

routing, security groups, and load balancers

● Experience operating or contributing to production Kubernetes platforms (e.g.,

EKS), including cluster upgrades, networking, or ingress configuration

● Experience with monitoring, observability, and logging platforms (e.g., DataDog,

New Relic, SumoLogic, Splunk, Prometheus, Grafana)

● Familiarity with service meshes, ingress controllers, or API gateways (e.g.,

Envoy, Istio, NGINX)

Salary Range:  $113,000 to $171,600