Service Supervisor

DH Pace Company, Inc. in Coppell, Texas, is seeking to hire a Service Supervisor who will effectively coordinate field employees in order to provide service to the customer’s satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply now!

Job Responsibilities:

Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations

Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development

Ensure workforce is efficiently managed to minimize negative labor variants

Determine staffing levels and ensure compliance with company hiring, counseling/discipline and termination policies

Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment

Fulfill all other duties as assigned by your manager

Other duties as assigned

Job Requirements:

Proven ability to implement process improvements

Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude

Ability to effectively communicate with the customer and represent the company in a professional manner

Minimum of 1-3 years of management or leadership experience

Must possess valid driver’s license

High School Diploma or GED required; Bachelor's Degree preferred