Service Advisor

Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.

Compensation: $65,000 - $72,000 base + Uncapped Commission

Responsibilities:

Greet customers and document their concerns regarding vehicle repairs

Advise customers on repair options and costs

Consult with technicians to provide accurate service outcomes

Inform customers about potential cost savings and warranty protections

Manage service center scheduling and workflow efficiently

Keep customers updated on service changes and vehicle readiness

Assist customers in deciding on repair options

Maintain facility cleanliness and organization

Requirements:

Typing speed of 40+ Words Per Minute

Verifiable shop experience as Front Desk Sales/Advisor Sales/Management

Eligibility to work in California

Familiarity with repair and labor guides such as AllData or Mitchell products

Knowledge of the B.A.R. Write it Right standards

Why Join Us:

Paid time off, health, dental, and vision insurance

401k with matching, referral program, and employee discounts

Enhance your skills in customer service and automotive industry knowledge