Senior Transportation Specialist

Location: Remote - India

Shift Timings : 7 pm- 4 am IST (US Hours)

Role Description:

The Senior Transportation Specialist, Procurement is the rate and rules engine subject matter expert on ShipBob’s carrier procurement team. This role owns the translation of carrier contracts into actionable, auditable configurations — including accessorial rules, surcharge structures, and zip-zone logic across a multi-carrier final mile and parcel network.

While AI and automation tools assist with data parsing and volume analysis, this role requires the institutional knowledge, financial accountability, and domain depth that those tools cannot replicate. You will be the person who owns the output, upholds the methodology, and catches what automated systems miss — at a scale where errors carry direct financial consequences. This role reports to Director, Transportation Procurement.

What you'll do:

Carrier Rate Configuration & Rules Management

Translate executed carrier contracts into accurate system configurations, including base rates, accessorial schedules, fuel surcharge tables, dimensional weight factors, and zone-based pricing.

Maintain and update carrier-specific surcharge logic (residential, delivery area, address correction, peak, etc.) ensuring alignment with contract terms and effective dates.

Interpret and manage zip-zone assignment tables across carriers, identifying discrepancies, resolving conflicts, and validating zone mapping against contracted expectations.

Serve as the subject matter expert for how carrier rules interact within the TMS and downstream billing systems.

Rate Delta Analysis & Contract Validation

Execute structured delta analyses when carriers publish general rate increases (GRIs) or amend accessorial schedules, identifying material changes versus prior contract versions.

Validate new rate cards against historical baselines and contract commitments, flagging unauthorized changes, out-of-scope surcharges, or deviations from negotiated terms.

Build and maintain rate comparison models that translate raw tariff data into projected per-shipment and portfolio-level cost impacts.

Produce clear, defensible summaries of rate change impact for Director review prior to contract execution or system updates.

Carrier Invoice Audit & Financial Integrity

Audit carrier invoices for alignment with contracted rates, catching billing errors, unauthorized accessorial charges, and zip-zone misapplications before payment.

Investigate and resolve billing discrepancies through carrier engagement, providing documented evidence trails for recovery or dispute escalation.

Maintain audit controls and exception reporting to track invoice accuracy trends, recurring error patterns, and recovery outcomes over time.

Partner with Finance and Accounts Payable to support accurate, timely carrier payments and month-end accruals.

Carrier Compliance & Operational Support

Monitor carrier adherence to contracted service levels and rate terms, escalating systemic non-compliance to the Director of Transportation Procurement.

Support carrier onboarding and integration activities, including rate loading validation, test shipment verification, and accessorial configuration QA.

Assist with carrier business reviews by preparing rate performance data, billing accuracy summaries, and cost variance analysis.

Collaborate with Transportation Systems team to ensure rate configurations are accurately reflected in routing and billing engines.

Other duties/responsibilities as necessary.

What you'll bring to the table:

Required:

3–5 years of experience in transportation, carrier procurement, or logistics finance — with direct hands-on exposure to carrier rate structures, tariff interpretation, and invoice auditing.

Demonstrated expertise in parcel and/or final mile carrier billing mechanics: base rates, accessorials, dimensional weight, fuel surcharges, zone matrices, and residential/DAS overlays.

Experience performing rate delta analyses — comparing contract vintages, GRI impacts, and identifying billing discrepancies across high-volume shipment data.

Proficiency in Excel for rate modeling, VLOOKUP/INDEX-MATCH logic, and data validation; comfortable building audit-ready reconciliation frameworks.

Working knowledge of TMS, ERP, or carrier billing platforms; ability to validate that system configurations match contracted rate schedules.

Strong analytical and financial acumen with the ability to translate complex tariff language into quantifiable cost impact.

High attention to detail with a track record of accountability — you understand that errors in this domain are financial, not abstract.

Excellent communication skills to collaborate across Procurement, Finance, Operations, and Technology teams.

Preferred:

Familiarity with FedEx, UPS, USPS, and regional carrier (OnTrac, LaserShip/LSO, GSO) rate structures and surcharge schedules.

Experience working within a 3PL, fulfillment platform, or high-volume e-commerce shipping environment.

Exposure to carrier contract negotiations and ability to identify leverage points based on rate benchmarking and volume data.

Experience with Databricks, SQL, or BI tools for carrier cost analysis and reporting.

Perks & Benefits:

Medical, Term & Accidental Insurance

All Purpose Leave (casual & sick time): 12 days

Earned Leave: 15 days

Public Holiday: 12 days

Generous Maternity & Paternity Leave

Quarterly Wellness Day

Work From Home Allowance

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