Senior Scrum Master / Agile Master

N-iX is looking for an experienced Senior Scrum Master / Agile Master to support and coordinate four development teams within ControlExpert.

The project is currently moving from an intensive initial delivery phase toward a more structured and sustainable setup. The key objective is to improve team collaboration, delivery flow, transparency, ownership, and cross-team coordination, while helping the teams establish effective and mature ways of working.

The role requires someone who can operate effectively in a complex environment, build trust across teams and management, and bring structure without introducing unnecessary process overhead.

Responsibilities:

Coordinate and support four development teams

Take ownership of delivery flow, focusing on cycle time, flow efficiency, dependencies, and delivered value rather than velocity

Identify and resolve cross-team dependencies, handoffs, blockers, and unclear ownership

Support the setup and development of new teams, including roles, ceremonies, ways of working, and tooling

Coach individuals transitioning into new roles and help teams improve their collaboration and maturity

Facilitate conflict resolution and support psychological safety at team and cross-team level

Support teams through organizational changes, restructuring, and maturity shifts

Partner with management on prioritization, transparency, and evidence-based escalation

Identify missing decision ownership and help establish clear responsibilities

Provide management with clear, data-backed insights into delivery challenges and improvement opportunities

Escalate organizational or incentive-related blockers to the appropriate management level when required

Requirements:

5+ years of experience as a Scrum Master, Agile Master, Agile Coach, or similar role

Proven experience supporting multiple development teams simultaneously

Strong understanding of Agile principles, team dynamics, and software delivery processes

Experience with flow metrics and data-driven delivery improvement

Strong cross-team coordination and dependency management skills

Experience setting up or restructuring teams and establishing effective ways of working

Strong coaching and facilitation skills

Experience supporting organizational change and team maturity development

Ability to work effectively with both engineering teams and management

Strong conflict-resolution and stakeholder-management skills

Ability to operate effectively in a complex and sometimes high-pressure environment

Excellent English communication skills