Senior Sales Engineer (Korean proficiency required)
Your Role:
As a Sr. Sales Engineer at Alpaca, you will be the go-to expert for all products and services offered to our partners. Your role is to leverage your technical skills, excellent communication, and creative problem-solving abilities to support the sales process for Alpaca's growing suite of products and services. You will focus on expanding our base of enterprise partners within your assigned territory.
Things you get to do:
Serve as the product and technical subject matter expert, capable of thoroughly understanding and articulating all aspects of the Alpaca platform to diverse audiences and stakeholders
Serve as a regional market-specific expert in regulations, compliance, and jurisdictional requirements
Comfortable working with senior leaders and C-level executives
Collaborate closely with the Sales and Customer Success teams, providing essential technical advisory and product expertise throughout the client lifecycle.
Present compelling product and technical use cases to prospective clients, while building trust and confidence in Alpaca's technical capabilities.
Translate complex business and technical requirements into clear, simple solutions
Create sales support materials and documentation for new features and products
Own technical sales engagement end-to-end: discovery calls, solution validation, RFPs, and questionnaires that win deals
Lead demo strategy and execution, creating technical narratives that convert prospects into customers
Travel as needed to support sales activities and customer engagements
Stay updated on internal product development timelines and work closely with the product team to test and roll out new features to partners
Who you are (must-haves):
Excited by the prospect of working in a startup environment, the ideal candidate is a self-starter who will take the lead in defining new processes where appropriate
5+ years in a Sales Engineering, Solutions Engineering, Technical consulting, Technical Product Management or Partner Engineering client-facing role, with experience working at API or SaaS-first companies.
Strong technical background, including hands-on experience working with APIs, WebSockets, Postman, Grafana and JSON
Experience working with FIX eXchange protocol
Financial services / fintech / brokerage exposure: trading lifecycle, settlements, regulatory awareness
Superior verbal and written communication skills in English are essential for driving clarity on goals, setting expectations, and effectively collecting feedback from clients
You must be able to translate complex technical concepts into simple, understandable terms
Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and close attention to detail
Professional or business-level fluency in spoken and written Korean
You’ll be a rockstar 🤩, if you have:
Experience working at a Broker-Dealer or FinTech company
Closing Enterprise deals alongside AEs
Securities Industry Essentials (SIE) and or Series 7
Familiarity with Metabase
Experience or familiarity with Bloomberg tools
Experience working with Coast (demo software)
Excited to learn more about the securities industry
Experience working with OpenAPI, ReadMe and documentation