Product Manager - Brokerage - UK
Your Role:
As a Product Manager - Accounts, you will be responsible for the strategy, roadmap, and execution of Alpaca's core account management and identity verification systems. You will be the voice of our partners, working to create a flexible and compliant global account infrastructure. This role is critical to enabling financial institutions around the world to seamlessly and securely onboard and manage their end-users. You will work closely with engineering, legal, compliance, and business development teams to navigate the complexities of different jurisdictions and deliver a world-class account experience.
Things You Get To Do:
Define and own the product vision, strategy, and roadmap for Alpaca's account opening and identity verification services
Manage the lifecycle of various account structures, including fully disclosed, omnibus, and omnibus with sub-accounting, to meet the diverse needs of our global B2B clients.
Develop and enhance features such as the ability to open accounts for entities, create sub-accounts for distinct trading strategies, and manage multiple account types (e.g., self-directed, robo, retirement)
Lead the strategy for KYC and identity verification, supporting various models from partner-led KYC to integrated solutions with third-party providers
Collaborate with legal, compliance, and regional business teams to navigate the complexities of different jurisdictions, ensuring our account systems meet local licensing, data management, and financial requirements
Author detailed product requirement documents (PRDs) and user stories to ensure clarity and alignment across all teams
Work with go-to-market teams to enable adoption of new account features and onboarding flows
Define and analyze key metrics such as onboarding success rates, account funding times, and KYC pass-through rates to measure success and identify areas for improvement
Who You Are (Must-Haves):
At least 5 years of product management experience, with a focus on B2B, fintech, or complex platform products
Experience with products related to user onboarding, identity verification (KYC/AML), or account management systems
A strong understanding of the operational and regulatory complexities in financial services, especially concerning client onboarding and account lifecycle management
Proven ability to understand complex technical and business requirements and work effectively with engineering, legal, and compliance teams
Excellent communication and interpersonal skills, with a proven track record of leading cross-functional teams and influencing stakeholders
Data-driven mindset with experience using analytics tools to track product performance and make informed decisions
A genuine passion for financial markets and a strong desire to build products that empower developers and democratize access to financial services
Experience working in an agile development environment
Who You Might Be (Nice-to-Haves):
A background in engineering
Direct experience working in the fintech or brokerage industry
Experience working in a globally distributed, remote-first company
Familiarity with different brokerage account structures (e.g., omnibus, fully disclosed)
Experience with global identity verification providers and regulatory technology (RegTech)