Senior Product Owner

Client Overview:

The Client provides comprehensive operational support and a range of expert services to the world’s leading insurers, brokers, fleet managers and automotive manufacturers. 3,300 employees across ten countries deliver exceptional standards on a large scale for over 1,200 clients. We help the global insurance market to handle millions of claims each year in the most cost-effective and efficient ways possible.

The Client is embarking on an exciting and challenging transformation program and our software solutions are a driving force behind this strategy using cloud computing and leading-edge design patterns.

Requirements:

5+ years as a Product Owner in a software development environment

Strong requirements elicitation, analysis, and documentation across business, functional, and non-functional needs

Hands-on experience writing clear user stories with acceptance criteria and managing/prioritizing a product backlog

Experience working in Agile / Scrum / Kanban teams

Proficiency with Jira (required) and Confluence (or comparable Agile and documentation tooling)

Experience with Miro or similar collaboration/whiteboarding tools

Familiarity with SaaS business models and cloud-based architectures, with a working understanding of AWS/Azure

Understanding of REST APIs, integrations, and data flows

Process mapping and modeling skills (BPMN, flow diagrams)

Strong stakeholder management, facilitation, and workshop leadership

Solid understanding of the software development lifecycle (SDLC)

Strong analytical and problem-solving skills

Ability to work in a distributed, multi-timezone team (EU, UK)

Excellent English communication skills, comfortable with both technical and non-technical audiences

Nice to Have:

Experience with AI-assisted development and analysis tools (Copilot, Claude, Cursor)

Background in enterprise / B2B SaaS, multi-tenant platforms, or large-scale portals

Experience supporting a platform consolidation, migration, or feature-parity initiative

Certification such as CBAP, PMI-PBA, or Agile/Scrum (CSM, SAFe) / Product Owner (CSPO)

Experience with SQL or data querying tools

Exposure to compliance or regulatory-driven environments (data privacy, security standards)

Responsibilities:

Own, refine, and prioritize the product backlog for the portal feature-parity workstream

Translate product vision and business objectives into clear, actionable user stories with acceptance criteria in Jira

Elicit, analyze, and document business, functional, and non-functional requirements

Facilitate requirements workshops, stakeholder interviews, and discovery sessions

Lead and support sprint planning, backlog grooming, and release planning

Ensure requirements traceability from business objective through to delivery

Collaborate with engineering, UX, DevOps, and QA to clarify requirements and resolve ambiguities

Document workflows, process diagrams, system interactions, and data flows

Define KPIs and success metrics for new features and releases

Support UAT planning and validation to confirm delivered functionality meets business intent

Identify risks, dependencies, and impacts of proposed changes

Engage with Client product and engineering counterparts in EU/UK on scope, integration points, and delivery milestones

Participate in Agile ceremonies (stand-ups, planning, retros, demos)