Senior Manager, Global Communications

Join us to redefine an iconic brand! Constant Contact has long been a trusted partner to small businesses and nonprofits, and we're just getting started. As we enter a bold new phase of growth, we’re looking for a visionary and creative external communications leader to redefine how the world sees, feels, and connects with Constant Contact.

As Senior Manager of Global Communications, you'll architect and execute a bold communications vision that positions Constant Contact at the forefront of the small business revolution. This is a transformational role for a strong communications leader ready to shape how millions of entrepreneurs worldwide connect, grow, and thrive.

You'll be the strategic force behind our most ambitious communications initiatives—driving breakthrough earned media campaigns, establishing our executives as the definitive voices in digital marketing, and orchestrating global communications strategies that fuel business growth and industry leadership.

Reporting to the Vice President of Corporate Communications, you’ll work directly with our CEO and executive leaders to shape a brand that’s as bold and innovative as the customers we serve.

What You’ll Do:

Pioneer innovative PR strategies that catapult Constant Contact's visibility and market leadership across global markets

Cultivate powerful media ecosystems with tier-1 journalists, industry tastemakers, and influential voices who shape the small business landscape

Transform our leaders into sought-after voices who define the future of small business success and digital marketing evolution

Design and execute thought leadership campaigns that establish Constant Contact executives as the go-to authorities for media, conferences, and industry forums

Craft story frameworks that transform how the world understands small business potential and digital marketing innovation

Create breakthrough marketing strategies for data releases that generate widespread media coverage and establish Constant Contact as the research authority

Spearhead communications strategy across all international markets, ensuring cohesive brand presence while driving local market relevance

Build and guide world-class regional teams and agency partnerships that deliver exceptional results across diverse markets

Develop crisis communication strategies that protect and enhance brand reputation during challenging moments

Execute complex, multi-stakeholder initiatives with flawless precision and unwavering attention to detail

Who You Are:

Experience

8+ years of progressive communications leadership in consumer technology or small business-focused environments and/or top PR agency experience working with clients in the consumer tech and/or SMB tech space

4+ years directing complex, multi-market communications programs that delivered transformational business results

Proven track record of generating breakthrough media coverage in premier business and technology publications

Demonstrated expertise in executive positioning and internal/external communications alignment

Strategic Excellence

Master of data-driven storytelling with experience transforming research into compelling media narratives

Global communications expertise with successful multi-market campaign leadership

Crisis communications mastery with proven ability to navigate complex reputation challenges

Exceptional project management skills with meticulous attention to detail and flawless execution standards

Leadership DNA

Natural cross-functional collaborator who builds consensus and drives results across complex organizations

Strategic thinker who translates ambitious business visions into executable communications strategies

Detail-oriented perfectionist who maintains exceptional standards while scaling impact

Cultural intelligence and global perspective with deep understanding of international market dynamics

Preferred Game-Changers

Degree in communications, business, or related field

Deep expertise in marketing technology, small business services, or entrepreneurship ecosystems

Extensive international market experience

Proven track record of award-winning campaigns

#LI-HK1 #LI-Remote

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees

$140,000—$155,000 USD