Senior Manager, Delivery Lead
The Senior Manager, Delivery Lead, serves as the bridge between strategic vision and technical execution on a specific project or projects. Reporting to the Director, Programme Delivery, you lead multidisciplinary teams to deliver complex initiatives. In this role, you will build and maintain teams, including managing and mentoring a team of Delivery Managers, fostering a highly collaborative environment where execution meets human-centric leadership. In this role, you will be the 'manager of managers,' responsible for unblocking complex dependencies across multiple workstreams and ensuring our technical teams have the clarity and momentum they need to deliver excellent results to our clients.
A UK Government Security Check (SC) clearance is required for this role. If you don’t hold SC clearance, we will support you to apply assuming you have lived and worked in the UK for a minimum of 5 years.
Duties & Responsibilities
Lead the end-to-end delivery of complex projects
Work closely with internal and external stakeholders and external delivery partners to deliver high quality cloud & data solutions for our clients
Proactively identify and manage technical or operational dependencies across multiple workstreams to reduce delivery risk
Act as the primary point of escalation for delivery teams, rapidly resolving impediments and unblocking problems to maintain pace
Identify areas for improvement and contribute to the wider growth of Aker’s delivery capability and processes
Work with other departments (Sales/Finance/HR) to ensure that projects’ budgets are estimated, costed and resourced appropriately
Collaborate with architecture, infrastructure and security to ensure Aker delivery teams are fully aligned to the client’s outcome
Provide effective reporting of project delivery, timelines, milestones and budgets to senior business stakeholders
Work with Account Managers, participate in client commercial reviews and support creation of SoWs for future deliverables
Take responsibility for the quality of the team’s output and ensure the client satisfaction is of a high standard
Translate technical progress and risks into clear, non-technical updates for the Director and other senior business stakeholders
Manage a mentor a multidisciplinary team including engineers and analysts, fostering a high-performance culture and continuous improvement. including performance management, mentoring, engagement and team building
Provide constructive and real-time feedback through goal setting, regular 1:1s, personal development conversations and annual appraisals
Encourage team camaraderie and collaboration. Resolve any conflicts within the team promptly and effectively thus ensuring a positive and productive working environment
Successfully onboard and train new hires, complete probation milestones and processes, create robust inductions and provide career development support and guidance
Core Competencies
7+ years of experience in a delivery management role with a proven track record of leading complex, large-scale projects required
Experience of Public Cloud Services and technologies (AWS, GCP, Azure)
Previous experience leading cross-functional teams, including the management of managers, strongly preferred
Have a good understanding of technical solutions and data integration
Deep expertise in Agile (Scrum, Kanban) and traditional Waterfall frameworks, with the ability to blend them based on the context
Familiarity with software delivery pipelines, Jira, Azure DevOps, or other digital delivery tools for real-time tracking
Strong team management ability, with emotional intelligence to manage conflict and motivate diverse teams
Vendor or offshore management experience a plus
Advanced stakeholder management, negotiation and conflict resolution skills including being comfortable in dealing with challenging and pressurised situations
Ability to understand complex organisational structures and multi-supplier landscapes
A driven leader who can shape a team and bring them on the journey to success for our clients
Vendor or offshore management experience preferred
ITIL v3 Foundation and /or SAFe Agile preferred
UK Government project experience preferred