Senior Implementation Project Manager (New York, San Francisco, Chicago)

Kalepa · New York | San Francisco | Chicago · Product

Posted 2026-11-06

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About the role:

Salary range: $140K - $170K USD*

Kalepa is looking for an experienced Enterprise SaaS/AI Implementation Project Manager to help build the Global Project Management practice at Kalepa. The Implementation Project Manager (IPM) will be responsible for the implementation of Kalepa’s Strategic clients, supporting a Cross-Functional team of both internal & external stakeholders to deliver Kalepa’s AI platform on time/budget, and help build our team’s Project Processes as we continue to expand. The IPM has business and solutions foresight and is an authority at translating and documenting broad goals and objectives into detailed project plans and processes to drive execution. This is a strategic and highly visible role, with the IPM partnering with both external and internal teams, including Sales, Sales Engineering, Client Success, Product, Engineering, and C-suites.

What you'll do:

Lead project teams and run the project lifecycle (sales support/scoping, sales to services transition, initiating, planning, implementing, monitoring/controlling, closing)

Drive the use of project management principles, methodologies, tools, and internal policies and procedures

Establish and maintain relationships with internal/external executive sponsors, key customers, and project team members

Translate client requirements, objectives, and goals into a project plan

Definition & Management of Scope, Schedule, Budget, and Resources of sophisticated projects

Maintain project plan and other project documents

Partner closely with Client Success resources to drive the execution of project plan

Identify and propose changes; change orders, and budget updates & determine impact and drive mitigation plans

Document lessons learned and recommend process improvements

About you:

Minimum of 5 years of relevant experience, including 3 years of project management experience

Professional experience in enterprise-class SaaS/AI software implementations

Experience with waterfall & agile required

Proven leadership ability (management not required)

Outstanding communication, organizational, and time-management skills

Prior external client-facing experience required

Understanding of project commercials including SOWs, budgeting, and resourcing

Professional experience in Insurance, Financial Services, Technology Implementations, or Consulting preferred

Independent, adaptable and can thrive in a fast-paced environment

Some travel required

What you’ll get

Competitive salary (based on experience level).

Significant equity options package.

401(k) plan with employer match (regardless of employee contribution)

Excellent benefits: 100% covered medical, 100% covered vision and dental for individuals and families, and others

Work with an ambitious, smart, global, and fun team to transform a $1T global industry.

20 days of PTO a year

Global team offsites (2021 - Playa del Carmen, 2022 - Rome, 2023 - Buenos Aires, 2024 - Lisbon, 2025 - Cartagena)

Healthy living/gym stipend. Mobile phone bill stipend.

Continuing education credits.

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