Senior Business Consultant w/ French
Bloomreach is looking for a Senior Business Consultant! If you want to help top e-commerce businesses boost their performance, serve clients and get experience globally and have immediate, tangible results, join our Professional Services team as a Senior Business Consultant.
As a Senior Business Consultant, your primary responsibility will be to deliver value to Bloomreach’s clients by deploying and utilizing the Engagement Platform effectively. You will support clients during the implementation phase by gathering business requirements, preparing data structures, managing data migration processes and deploying automated programs. Additionally, you will serve as a key advisor on e-commerce, analytics, data management, digital marketing, marketing automation and email and mobile technologies.
Building strong client relationships is crucial. You will continuously enhance their businesses, maximize platform utilization, and improve key performance indicators (KPIs) and return on investment (ROI). Collaborating with Customer Success Managers, you will develop business strategies and roadmaps aligned with each client’s goals and metrics.
You will develop a robust understanding of the Engagement Platform. Becoming an expert in the platform empowers you to guide clients and internal stakeholders effectively. Your responsibilities in client onboarding, platform adoption and feature utilization are crucial. Collaborating with internal teams to enhance product-focused services and drive process improvements is essential for success.
We are currently allowing flexibility for our employees to work from anywhere for the respective region (Czechia or Slovakia) or we are happy to meet you in our offices in Bratislava (Slovakia) or Brno, Prague (Czechia) on a full-time basis.
What you’ll do:
Become a SME on the Bloomreach Engagement platform
Provide leadership and guidance to the business consultancy practice in the US
Support clients in bringing continuous improvement to their sites, shops or apps (audit web pages and online shops; design, manage and evaluate AB tests; propose changes to enhance customer experience and raise conversion rates)
Communicate with clients, teach them how to use the CDP platform, suggest improvements to their products, prepare reports for their business decisions and project evaluation
Oversee implementation of a client’s applications, websites or online shops
Communicate regularly with clients through online channels and on-site visits
Utilize AI tools to increase efficiency in your and customer's day to day work
What you'll need:
2+ years of experience in B2B and/or B2C — whether at a vendor, an agency, in-house eCommerce, or another client-facing role — we're happy to invest in someone earlier in their career if the mindset is right.
Curiosity and a growth mindset. We're looking for someone who can quickly understand a customer's problem — we'll teach you how to solve it. A genuine willingness to learn fast matters more to us than years on a CV.
Working knowledge of a marketing technology or customer engagement platform is preferred — Bloomreach Engagement, Salesforce Marketing Cloud, Klaviyo, Adobe, Braze, Emarsys, or similar.
Background in performance marketing or as a CRM manager is a strong advantage — as is experience with online analytics, marketing automation, personalization, Campaigns, and similar
AI enthusiasm is a strong advantage. This role is evolving fast with AI, and hands-on experience with LLMs, AI Agents, or MCPs will set you apart.
Independence, self-organization, ability to navigate ambiguous situations.
French language skills are preferred on top of English.
#LI-KP1
The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.
Base Salary Range
876 000 Kč—1 127 000 Kč CZK