Senior Business Analyst

The Client is a Swedish IT company specializing in information management, digitalization, and business process automation, providing software solutions, consultancy, licensing, and support. They help organizations across industries such as healthcare, manufacturing, and retail structure and manage information, automate workflows, and optimize business operations. We are looking for a skilled Business Analyst to help the team building OpenText Content Server that will replace Client’s 20-year-old, unpopular e-docs system, shifting to a platform for living working documents and information management with heavy compliance requirements.

Responsibilities:

Gather, analyze, and document business requirements from stakeholders

Coordinate collaboration between the customer, development team to ensure clear communication and alignment

Prepare and align business requirements

Mentor and provide professional support to a team of BA colleagues

Develop specifications, user stories, and business process documentation

Conduct high-level analysis of IT capabilities for product or process change requests affected within project and task execution

Identify areas for process improvement and provide actionable recommendations

Facilitate workshops, meetings, and presentations with stakeholders

Support project delivery by monitoring progress and assisting in issue resolution

Requirements:

5+ years of experience as a Business Analyst.

Strong experience gathering and documenting business and functional requirements.

Experience working with Content Management Systems (Enterprise Content Management (ECM).

Experience defining business processes and facilitating process improvements.

Excellent stakeholder management and workshop facilitation skills.

Experience working in Agile delivery environments.

Strong analytical, problem-solving, and communication skills.

Upper-Intermediate or higher English.

Nice to Have:

Experience with OpenText domain