Senior Account Director

About the Role

As a Senior Account Director in Germany, you will lead the client relationship for a portfolio of key engagements across a major technology account. You will be responsible for ensuring our work is delivered to the highest standard, building strong relationships with client partners, and helping grow our business organically by identifying new ways we can support their goals.

This role is ideal for an experienced agency leader who excels at managing multi-layered client relationships, keeping complex projects organised, and spotting opportunities to expand our partnership naturally. You will work closely with regional account counterparts across Europe to share ideas and best practices while acting as the main point of contact for our client teams in Germany.

Key Responsibilities

Strategic Account & Client Leadership

Executive Governance & Client Partnership: Build, nurture, and govern senior client relationships across a flagship German portfolio, acting as a trusted advisor and escalation lead to guarantee world-class delivery, client satisfaction, and long-term retention.

Commercial Growth & Strategic Planning: Lead commercial strategy, contract negotiations, and multi-year account roadmaps, proactively driving organic growth by aligning client goals with AI-enabled solutions, platform modernisation, and customer experience capabilities.

Pitch & Business Development Support: Partner with strategy and new business leads to elevate regional proposals, pitches, and expansion strategies across Germany.

Global Alignment & Local Adaptation: Collaborate with European and global counterparts to align global account strategies, share best practices, and leverage broader capabilities while tailoring execution for the German market.

Cross-Functional & Operational Leadership: Orchestrate complex, multi-layered engagement environments by partnering with cross-functional practice leads to execute high-impact work efficiently.

Team Leadership & Culture: Mentor and inspire local account teams, cultivating a high-performance, growth-oriented, and inclusive working environment.

About You

Essential Requirements:

Fluency in German and English: Native-level or full professional proficiency in both written and spoken German and English is strictly mandatory.

German Market Expertise: Proven track record of operating, leading client relationships, and growing accounts within the German market landscape.

Account Leadership Experience: 8+ years of account leadership and strategic management experience within digital advertising, technology, or marketing services agencies.

Growth Mindset & Commercial Acumen: Demonstrated track record of driving organic account growth, identifying commercial opportunities, and leading contract/commercial discussions.

Multi-Engagement Mastery: Exceptional organisational and multitasking skills, with proven ability to manage high-volume, multi-threaded client portfolios simultaneously.

Regional & Global Collaboration: Comfortable collaborating across international matrixed structures, adopting and sharing best practices across European and global teams.

Strategic Communication: Clear, persuasive communicator and negotiator adept at facilitating executive workshops, client presentations, and C-suite alignment meetings.

Nice to Have:

Experience managing large-scale global tech client accounts or enterprise digital platforms.

In-depth familiarity with performance marketing, analytics, digital product ecosystems, and emerging AI technologies.

Proven background in leading complex proposal development, pitch presentations, and RFP responses.

Familiarity with modern enterprise project management ecosystems (e.g., Jira, Asana, Monday.com, Google Workspace).

#LI-FP1