Account Manager
About the Role
As an Account Manager, you’ll join our Client Direction team in Milan to help lead integrated creative work for world-class brands. Working alongside a global collective of Monks, you will drive diverse projects across social and digital channels, video, print and OOH bringing visionary ideas to life in a fast-paced setting. We are looking for someone who is passionate about seeking new opportunities to create impactful work, building trusted relationships with clients, and steering cross-functional production teams with care and efficiency.
Responsibilities:
Organise and manage several small to medium-sized parallel projects across print, video, social, and digital touchpoints from start to finish.
Steer cross-functional teams - including creative, legal, production, and language & culture experts - ensuring everyone is aligned on deliverables, timelines, specs, and local market requirements.
Liaise with media agencies and external partners to ensure all campaign assets align seamlessly across every channel.
Manage project resources by sourcing client assets and maintaining clear project documentation for production teams.
Build strong, trusted relationships with internal team members and external client stakeholders.
Identify and resolve potential risks early, bringing a proactive problem-solving mindset to daily project workflows.
About You
The essentials:
Experience: 5+ years of experience managing or coordinating integrated projects in an advertising agency or fast-growing environment.
Languages: Professional fluency in both written and spoken English and Italian.
Communication: Clear, direct, and empathetic communication style across cross-cultural, multi-disciplinary teams.
Project Drive: Strong organizational skills with an eye for detail, quality design, and project accuracy.
Problem Solver: A proactive mindset with a strong sense of urgency that addresses issues before they develop.
Mindset: Open to feedback, eager to learn, and comfortable adapting within a fast-moving, collaborative environment.
Not a must, but a plus:
Experience using digital asset management platforms and multi-market production workflows.
Familiarity with cross-media production setups spanning digital, social, video, and print streams.
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
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